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Your Care

The care you receive from the Internal Medicine team covers a wide variety healthcare needs.

Services provided by Internal Medicine

  • Acute injury and illness care
  • Complete care for chronic health concerns (such as diabetes and heart disease)
  • Gynecological care
  • Immunizations
  • On-site radiology and laboratory services
  • Physical exams (including DOT exams)
  • Pre-operative evaluations
  • Prescription management

Lab and test results

Normal lab and X-ray results

You will be notified of normal lab and X-ray results by mail within two (2) weeks. Please do not call the lab for results.

Abnormal lab and X-ray results

Your healthcare provider or his/her designated nurse will contact you by phone as soon as possible if there is an abnormal result on your test(s) that requires immediate attention.

Prescriptions

Before your appointment

It is important that your healthcare team knows about any medications you take. This includes:

  • Prescription medicines
  • Over-the-counter medicines
  • Dietary supplements, such as vitamins and herbs.

Your family doctor (primary care physician, or PCP) must also know about any allergies and adverse reactions you've had to medicines.

When a medication is prescribed for you, we encourage you to ask the following questions:

  • What is the medicine for?
  • How should I take it and for how long?
  • What side effects are likely?
  • What do I do if I have any side effects?
  • Is this medicine safe to take with other medicines or dietary supplements?
  • What food, drink, or activities should I avoid while I'm using this medicine?

When you pick up your medication, ask your pharmacist:

  • To confirm that this is the medicine your doctor prescribed
  • For advice about the best device for measuring your liquid medicine. Special devices such as marked syringes can help you measure the right dose.
  • For written information about the side effects your medicine can cause. This will help you be prepared, and let you know ahead of time if any side effects require medical attention.

Renewing your prescriptions

  • Bedford: at the time of your office visit, please ask your healthcare provider to renew your prescriptions. Please allow 48 hours for your prescription to be processed.
  • Concord: contact the office at (603) 226-6108.
  • Keene: call the prescription renewal line at (603) 354-6555.
  • Lebanon: please contact your pharmacy directly for all renewals or refills, and they will send a request to Internal Medicine electronically.
  • Manchester: contact the office at (603) 695-2600 and follow the phone menu instructions for prescription renewal.
  • Nashua: contact the office at (603) 577-4200.

Seeing a specialist

Some health insurance policies require that you consult your primary care provider, or PCP, before you visit a specialist. Your PCP must authorize the visit. This is called a referral.

If you need to see a specialist for a health condition not treated by General Internal Medicine:

  1. Call the number on the back of your insurance card. Your insurance company will tell you if your PCP must authorize the visit to the specialist.
  2. If you need a referral, contact your doctor's office (see phone numbers at right).
  3. The office will notify you if your PCP needs to see you before he or she can authorize the referral.

Please note: A referral from your PCP does not guarantee that your health insurance company will pay for your visit to the specialist.

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