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DHMC Pregnancy Performance Results

We ask our patients to rate our care as one way to evaluate and improve our services. (A dash " - " means that there is no available comparison.)

DHMC 2013 Top 10% Average
APPOINTMENT WITH PROVIDER

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Overall rating of visit: Patients rated their overall satisfaction with a visit to their doctor or midwife using a scale of Excellent to Poor. Percent of patients choosing Excellent. 57
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Overall rating of the doctor/midwife: Patients rated their overall satisfaction with their doctor/midwife using a scale Excellent to Poor. Percent of patients choosing Excellent. 72
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Doctor/midwife thoroughness: Patients rated the thoroughness of their doctor or midwife using a scale of Excellent to Poor. Percent of patients choosing Excellent. 70
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Doctor/midwife clinical skills: Patients rated the clinical skills of their doctor or midwife using a scale of Excellent to Poor. Percent of patients choosing Excellent. 72
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Listened to you and your concerns: Patients rated how well staff listened to their concerns using a scale of Excellent to Poor. Percent of patients choosing Excellent. 73
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Involved in decisions: Patients rated how well they were involved in their medical decisions using a scale of Excellent to Poor. Percent of patients choosing Excellent. 71
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HOSPITAL STAY

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Involved in decisions: Patients rated the effort of staff to involve them in decisions about their treatment using a scale of Never to Always. Percent of patients choosing Always. 71
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Pain management: Patients rated how well their pain was managed using a scale of Never to Always. Percent of patients choosing Always. 73
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Ready for discharge: Patients rated the extent to which they felt ready for discharge using a scale of Never to Always. Percent of patients choosing Always. 94
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Overall satisfaction: Patients rated all aspects of their hospital stay using a scale of Excellent (10) to Very Poor (0). Percent of patients giving a 9 or 10 72
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Our goal is to help you get an appointment as quickly as possible. (A dash " - " means that there is no available comparison.)

DHMC 2013 Top 10% Average

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Ease of making appointment: Patients rated the ease of making an appointment with their doctor or midwife using a scale of Excellent to Poor. Percent of patients choosing Excellent. 68
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Wait time for getting an appointment: Patients rated their satisfaction with the time they waited for their appointment using a scale of Excellent to Poor. Percent of patients choosing Excellent. 60
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Monitoring our care helps us evaluate and improve the way we deliver care. We emphasize areas where experts agree on the best treatment for a certain condition. (A dash " - " means that there is no available comparison.)

DHMC 2013 Top 10% Average
PRE-DELIVERY CARE

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Group B streptococcus screening: Percent of women screened for Group B streptococcus in late pregnancy. 83% - -
Number of people attending prenatal classes: Number of people attending classes on childbirth or parenting at the DHMC Women's Health Resource Center. 454
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DELIVERY CARE

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Primary c-section rate: Percent of births that occur by primary c-section (a woman's first c-section). 22% - -
Unplanned c-section in labor: Percent of births that are by a c-section which is unplanned and occurs in labor. 14% - -
VBAC success rate: Percent of women who successfully deliver vaginally after choosing to attempt a vaginal birth after a prior c-section. 85% - -
Total VBAC rate: Percent of women who deliver vaginally after a prior c-section. 14% - -
Epidural rate: Percent of women who have epidural anesthesia for labor. 50% - -
Assisted vaginal delivery rate: Percent of women who have forceps or vacuum assistance for delivery. 1% - -
Episiotomy rate: Percent of women having a vaginal birth who have an episiotomy. 3.7% - -
3rd or 4th degree laceration rate: Percent of women delivering a baby who had a 3rd or 4th degree laceration (severe tearing of perineal area). 3.8% - -
Flu Shot: Percent of women delivering a baby between November and June who have had a flu shot during this flu season 64% - -
HOSPITAL STAY

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Length of stay for vaginal birth: The average number of days patients stay in the hospital for a vaginal birth. 2.6
Days
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Length of stay for c-section birth: The average number of days patients stay in the hospital for a c-section birth. 4.9
Days
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Partnering with the communities that we serve is an important component of delivering specialty services. (A dash " - " means that there is no available comparison.)

DHMC 2013 Top 10% Average

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Number of OB patients transferred to DHMC: Number of maternal transports that are transferred to DHMC from other hospitals for pregnancy complications. 297
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Number of high-risk team conferences: Number of high-risk pregnancy and newborn team conferences held each year at local hospitals. 22
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Where to go for more information

We are interested in your feedback and questions. Please send email to: QualityReports@hitchcock.org to let us know if this is helpful, or if you need something you can't find here.

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