Website Privacy

We have created this internet site to provide information and resources for patients, visitors, family members, health care professionals, and other interested parties.

Information we collect

We track and log visitors to our website via an automatic monitoring program. This program informs us what time you visit our website and what pages you access, and what, if any, words you type when utilizing our search mechanism. We are also able to log the IP addresses of visitors to the website and use this information to both track user visits and technically administer the website and diagnose network and other problems.

Some sections of this website use Google Analytics, a web analytics service provided by Google, Inc. ("Google"). Google Analytics uses "cookies," which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators, and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser; please note that if you do this you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

Most internet browsers accept cookies automatically. You are able to modify your browser settings to block or restrict cookies if you do not want your web browsing activity tracked. A variety of tools exist to help manage cookies or other technologies. You can learn more from the FTC and the Digital Advertising Alliance opt-out page, which allows visitors to opt out of receiving internet based advertising from multiple publishers. You can also learn more about how Google uses data from Google Analytics when you visit websites by reviewing How Google uses information from sites or apps that use our services. You may always elect to not receive email from us by clicking the unsubscribe button at the bottom of any email we send you.

Information you voluntarily provide

If you email us, respond to a survey, join our myDH service, or subscribe to one or more of our online publications or email newsletters, your email identifier name and email address will be stored in our database. Although we have taken steps to ensure the integrity and confidentiality of personally-identifiable information that you may provide via email, please understand that electronic transmissions via the Internet are not necessarily secure from interception and so we cannot guarantee the security or confidentiality of such transmissions. Please see our Patient Rights and Privacy page for additional information.

Please do not provide any health information, confidential or otherwise, about yourself, your family, or any other person known to you, via email unless you are utilizing the myDH service to which you have subscribed and are aware of and abide by its rules and regulations.

We do not share, sell, or rent email identity name or email or physical address information with any other partners, vendors, affiliates, or members of Dartmouth Health, or with any organization, partnership, committee or company.

Removing personal information from our files

If you provide us with personally identifiable information through our public website, you can request that any personally identifiable information we have received be removed from our files by submitting the following form which is also available through the Contact section of our website. In the submission, please provide all essential information such as your name, email address, and any information about the activity in which you provided the personally identifiable information. Once we receive your request, we will review your request in accordance with our privacy policy, applicable data protection laws, and applicable legal obligations. We will strive to honor your request with respect to the removal of any personally identifiable information that is in our possession in all instances where we are reasonably able to do so. However, in some cases it may not be legally or technically feasible for us to remove, or confirm, that all such personally identifiable information has been removed from our files. Please note, we do not control the content or privacy policy of any third-party linked websites or third-party services. If you provide any personally identifiable to a third-party, including through any third-party links contained on our website, please contact the owner of such third-party website for removal of any personally identifiable information you have provided them.

Contacting us

If you have questions about this privacy policy, or concerns about how we collect, use, or protect your personal information, please contact us.