Website Login and Help Guide

Below is a list of frequently asked questions. If you have additional questions regarding the Continuing Education for Professionals website, please contact us by phone or email.

Login questions

What is my username?

Your user name is the email address you have associated with your account.

I forgot my password. How do I reset it?

To reset your password, just visit the Login page, click the Forgot Password link, and follow the onscreen steps.

How do I create an account?

If you do not have an account, and haven't attended D-H accredited activities before, please create an account. If you have attended past activities, including any of our Regularly Scheduled Series such as Grand Rounds, you already have an account in our system.

Other login questions

For assistance with other login related issues or for help registering to attend a continuing education activity, please contact us.

Transcript questions

How do I access my online transcript?

To access your transcript, log into the Continuing Education for Professionals Application. Once logged in, select the Online Transcripts option on the left menu. For detailed instructions, see the Instructions for Accessing Online Transcripts (PDF).

There is an event missing from my transcript

After completion of a learning activity, please allow four weeks for it to be added onto your transcript. If the event still isn't appearing, please email with your name, event title, and event date.

I received AMA PRA Category 1™ credit for an event for which I wanted to receive Nursing Contact hours. How can this be corrected?

If the event you attended offered both AMA PRA Category 1™ credit and Nursing Contact hours, email with your name, event title, and event date. We will then make the correction within our system, and notify you once it's complete.

Registration questions

Do you accept paper or phone registrations?

At this time, registration for all of our programs is performed online, by credit card only. D-H employees should pay with a personal credit card and request reimbursement through the electronic reimbursement system (eTravel).

What is your cancellation policy?

There will be no refunds after the registration deadline. A $10 administrative fee for a registration fee of under $50, and a $25 administrative fee for a registration of $50 and over, will be retained on all refunds requested before the registration deadline.

Online credit claiming

How do I complete an online evaluation and claim credits/contact hours?

Many programs require attendees to complete an online evaluation in order to claim credit. The process only takes a few minutes, and once complete credits/contact hours will immediately be applied to your transcript.

Watch the “Completing an Evaluation and Claiming Credit” video for step-by-step instructions.