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Health Care Quality Conference: Tools and Takeaways for Your Journey

Organizer

Dartmouth-Hitchcock

Date and Time

Saturday, May 4, 2019
7 am to 4:30 pm

Location

Dartmouth-Hitchcock Medical Center
Auditorium H
One Medical Center Drive
Lebanon, NH

Whether your team or organization is just beginning to implement quality improvement projects or you’ve been engaged in such work for years, this conference promises to offer tools and techniques that can be beneficial no matter where you are in your journey to improve quality.

NOTE: Yellow Belt training available pre-conference on May 2-3, 2019 at a discounted price!

Registration is required by April 22, 2019.

Registration fees:
Dartmouth-Hitchcock Health Members: no cost
Dartmouth College, The Dartmouth Institute and VA Medical Center: $150
External organizations: $500

Register here

Agenda
7:00-8:00 am: Continental Breakfast and Registration


8:00-8:30 am: Welcome Presentation
George Blike, MD, MHCDS, Chief Quality and Value Officer, Dartmouth-Hitchcock


8:30-9:30 am: Keynote Presentation #1: Operations, Patient Flow
Robert Shumsky, PhD, Professor of Operations Management; Faculty Co-Director, Master of Health Care Delivery Science Program, Tuck School of Business at Dartmouth


9:45-10:45 am: Break Out Sessions A (2 options)
Track 1: 5S Visual Management/Survey Readiness
Victoria Adams, CSSBB, Senior Performance Improvement Consultant, Performance Improvement, Dartmouth-Hitchcock
Carole Usher, RN, Senior Quality and Safety Specialist, Quality Assurance and Safety, Dartmouth-Hitchcock
Leigh Roche, RN, Senior Quality and Safety Specialist, Quality Assurance and Safety, Dartmouth-Hitchcock

Track 2: Community and Critical Access Hospitals – Supporting Quality Improvement Work
Lori Underwood, OTR, MBA, CPHQ, Vice President, Quality Improvement and Patient Safety, New London Hospital
Otelah Perry, MS, MT, CMQOE, LSSBB, Manager, Laboratory Medicine, Dartmouth-Hitchcock
Sara Simeone, MSN, RN, LSSBB


11:00-12:00 pm: Break Out Sessions B (2 options)

Track 1: Strategy Deployment
Samuel Shields, Jr., MBA, CSSBB, CPHQ, Vice President, Strategic Planning and Operational Excellence, Value Institute, Dartmouth-Hitchcock

Track 2: High Reliability Principles
Susan Reeves, EdD, RN, Chief Nursing Executive, Executive Vice President of Research and Education, Dartmouth-Hitchcock Health


12:00-1:00 pm: Lunch (bagged lunch) will be provided in the Chilcott Atrium/Level 4 Bridge in the Williamson Translational Research Building


1:00-2:00 pm: Keynote Presentation #2: Fireside Chat - Co-Production of Health Care: The Next Generation of Health Care Delivery
Paul Batalden, MD, Active Emeritus Professor, The Dartmouth Institute; Active Emeritus Professor of Pediatrics and Active Emeritus Professor of Community and Family Medicine, Geisel School of Medicine at Dartmouth


2:00-2:15 pm: Afternoon Snack


2:15-3:15 pm: Break Out Sessions C (2 options)
Track 1: Standard Work
Nicole Batulis, LSSMBB, CPHQ, Senior Performance Improvement Consultant, Performance Improvement, Dartmouth-Hitchcock
Paul Christman, LSSBB, PMP, Senior Performance Improvement Consultant, Performance Improvement, Dartmouth-Hitchcock

Track 2: Lab Lean Journey
Wendy Wells, MD, Chair, Department of Pathology and Laboratory Medicine, Dartmouth-Hitchcock


3:30-4:15 pm: Panel Discussion: Tools and Takeaways
Robert Shumsky, PhD and Paul Batalden, MD


4:15-4:30 pm: Conference Wrap Up and Closing Remarks
George Blike, MD, MHCDS and Samuel Shields, Jr. MBA, CSSBB, CPHQ, Vice President, Strategic Planning and Operational Excellence, Value Institute, Dartmouth-Hitchcock


Continuing Medical Education credits will be available.


Registration is required by April 22, 2019.


Registration fees:
Dartmouth-Hitchcock Health Members: no cost
Dartmouth College, The Dartmouth Institute and VA Medical Center: $150
External organizations: $500

Register here

For questions, please call (603) 653-1067.


Keywords: quality conference, quality improvement, process improvement


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