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Patient Support and Education

We understand that the experience of receiving a diagnosis and treatment is not just medical—it is also personal. Having accurate information and knowing where to find support and resources can help the process go more smoothly, for you and your family.

Support and services

We offer a range of patient- and family-centered services and resources from the moment of diagnosis, throughout treatment, and beyond:

  • Patient and Family Support Services - Access free programs to enhance the well-being of patients with cancer and their caregivers, including yoga and exercise classes, a range of programs, support groups, healing arts, and creative arts.
  • Billing and charges - Get help with billing, insurance, and financial assistance.
  • Accessing health records - Use the secure myD-H portal to access your electronic health record, including information about test results, past medical appointments, surgical procedures, hospitalizations, prescriptions, allergies, immunizations, and more.
  • Sharing difficult decisions - Get help with making difficult health care decisions.
  • Oncology nutrition services - Work wtih dietitians who are certified specialists in oncology nutrition  to support patients and caregivers in managing symptoms and side effects of treatment.
  • Palliative care - Get holistic support from our palliative care team, which works closely with patients, their loved ones, and their health care team.

Education

We encourage you to visit the following resources about colon and rectal surgery:

Video: Treatment of hemorrhoids

In this video, Eric Milanese, PA-C, discusses some simple ways to treat and prevent hemorrhoids at home.

Video: Diverticulosis and diverticulitis

In this video, Eric Milanese, PA-C, discusses how you can treat diverticular disease at home.

Ostomy education series

This five-part video series provides patients and caregivers with an overview of ostomy care, maintenance, and practical considerations for life with an ostomy.

In this video, we discuss gastrointestinal anatomy and ileostomy care after surge.

In this video, we discuss what to expect during the hospital course for our ileostomy patients.

In this video, we discuss one of the most common reasons for a prolonged hospital course after ileostomy surgery: obstruction.

In this video, we discuss one of the most common reasons for readmission after discharge with an ileostomy: dehydration.

In this video, we discuss support services and resources available before and after ileostomy surgery.

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