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Support and Understanding

Our palliative care team includes professionals and clinicians with diverse training, skills and talents. Each team member is experienced in counseling individuals and families through what can be the most difficult times in their lives.

The team includes:

  • Specialized palliative care physicians, nurse practitioners, and nurses
  • Skilled social workers and grief counsellors
  • Healing arts practitioners
  • Non-denominational spiritual care coordinator
  • Carefully selected and trained volunteers from the community
  • Creative Arts Program

Services for patients and loved ones

Palliative care can begin whenever a patient and clinician feel it can help. For many, this happens shortly after the diagnosis of a serious condition. Patients and their families may choose to receive these and other palliative care services:Palliative support team and patient

  • Expert management of pain and physical symptoms that can make living hard
  • Care coordination between primary and specialty care physicians, care teams, therapists and others
  • 24/7 phone availability for patients and their clinicians, in case of questions or urgent after-hours needs
  • Social work and advocacy services, including practical help completing insurance forms, choosing between options for care or places to live, and creating advance directive documents and care plans to which your family and physicians may refer if a time comes when you cannot speak for yourself
  • Crisis prevention and management plans
  • Support for families and friends who are grieving a person's death
  • Spiritual care and support for people of all faiths and beliefs
  • Support and guidance around personal issues of meaning and purpose during times of change
  • Companionship during sometimes long and lonely hospital days
  • Massage, reiki and other soothing therapies proven to improve emotional and physical symptoms
  • Expressing yourself, your emotions, and your personality through the arts including creative writing, visual arts, and harp instrumentals

What our patients are saying

"Because the palliative care team are such good people, they help make it easier to remember that—even with the diagnosis and all the distractions—you can't forget to live."
—Michael S., cancer survivor and palliative care patient

"It's very hard to live each day as if it's your last. Life is too enticing. The palliative care team is really on your side, one hundred percent. They'll go to bat for you."
—Ellen R., cancer survivor and palliative care patient

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