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COVID-19 FAQs

Is information about COVID-19 available for non-English speaking or Limited English Proficient (LEP) community members?

Yes. New Hampshire's Department of Health and Human Services has provided information about COVID-19 in a variety of languages on their dedicated website for COVID-19. Notices focused on monitoring your health and guidelines for self-observation are available in Arabic, English, French, Kinyarwanda, Portuguese, Spanish, Swahili, and Vietnamese.

The "Stop the Spread of Germs" poster is available in Arabic, Burmese, Chinese, Dari, Farsi, French, Pashto, Portuguese, Russian, Spanish, Swahili, Tigrinya, and Ukrainian. Please reference the "Posters" section of the following page to download the appropriate language.

The State of Massachusetts has also provided printable fact sheets in many different languages.

Is informaton about COVID-19 available for American Sign Language proficient community members?

Yes, the CDC offers an ASL video series which can be referenced at any time and includes a variety of helpful topics.

Is D-H prepared to care for patients with COVID-19?

D-H is prepared to care for patients with COVID-19, as well as patients who are suspected of having the virus. Our hospitals, clinics and departments are open and are safe for patients.

A High Threat Infection Team (HTI), comprised of doctors, nurses, laboratory technicians, and respiratory therapists, is on hand to care for any patient suspected of having a high-threat infection who arrives at D-H.

Upon arrival to all our to D-HH ambulatory clinics, urgent care clinics, and emergency departments, patients are screened for cough, fever or international travel. Similar screenings are occurring for patients being transferred to our facilities from other institutions. This allows for early isolation of patients with potential COVID-19 symptoms.

Should I wear a mask?

The CDC does not recommend that people who are healthy wear a mask to protect themselves from respiratory illnesses, including COVID-19. You should only wear a mask if a health care professional recommends it.

A mask should be worn by people who have COVID-19 and are showing symptoms. This is to protect others from the risk of getting infected. The use of masks also is crucial for health care workers and other people who are taking care of someone infected with COVID-19 in close settings (at home or in a health care facility).

How will I know if there are cases of COVID-19 in my community?

Local departments of public health and the CDC are responsible for publicly reporting COVID-19 cases.

D-HH is committed to the privacy of its patients and complies with all applicable laws, including the Health Insurance Portability and Accountability Act (HIPAA).

D-HH does not share patient-specific information with the media without prior authorization. D-HH collaborates with public health authorities, including the CDC and local public health authorities, as appropriate. These authorities are best positioned to provide public health information.

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