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COVID-19 FAQs

Is information about COVID-19 available for non-English speaking or Limited English Proficient (LEP) community members?

Yes. New Hampshire's Department of Health and Human Services has provided information about COVID-19 in a variety of languages on their COVID-19 Frequently Asked Questions page. Notices focused on monitoring your health and guidelines for self-observation are available in Arabic, English, French, Kinyarwanda, Portuguese, Spanish, Swahili, and Vietnamese.

The Centers for Disease Control and Prevention (CDC) offers translations of COVID-19 information in several languages. To see this information, click the link for the relevant language in the upper-right corner of the CDC's Coronavirus (COVID-19) page.

The "Stop the Spread of Germs" poster is available in Arabic, Burmese, Chinese, Dari, Farsi, French, Pashto, Portuguese, Russian, Spanish, Swahili, Tigrinya, and Ukrainian. Please reference the "Posters" section of the following page to download the appropriate language.

The State of Massachusetts has also provided printable fact sheets in many different languages.

Print resources are also available in multiple languages from the CDC's Coronavirus Disease 2019 (COVID-19) Print Resources web page.

Is information about COVID-19 available for American Sign Language proficient community members?

Yes, the CDC offers an ASL video series which can be referenced at any time and includes a variety of helpful topics.

The National Association of the Deaf offers a video which prepares deaf, hard of hearing, and DeafBlind patients for their visit to a hospital or care facility. The video offers helpful tips and guidance to help communicate with health care workers during the pandemic.

Is D-H prepared to care for patients with COVID-19?

D-H is prepared to care for patients with COVID-19, as well as patients who are suspected of having the virus. Our hospitals, clinics and departments are open and are safe for patients.

A High Threat Infection Team (HTI), comprised of doctors, nurses, laboratory technicians, and respiratory therapists, is on hand to care for any patient suspected of having a high-threat infection who arrives at D-H.

Upon arrival to all our to D-HH ambulatory clinics, urgent care clinics, and emergency departments, patients are screened for cough, fever or international travel. Similar screenings are occurring for patients being transferred to our facilities from other institutions. This allows for early isolation of patients with potential COVID-19 symptoms.

 

How will I know if there are cases of COVID-19 in my community?

Local departments of public health and the CDC are responsible for publicly reporting COVID-19 cases.

D-HH is committed to the privacy of its patients and complies with all applicable laws, including the Health Insurance Portability and Accountability Act (HIPAA).

D-HH does not share patient-specific information with the media without prior authorization. D-HH collaborates with public health authorities, including the CDC and local public health authorities, as appropriate. These authorities are best positioned to provide public health information.

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