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Recovery Webinar Series

D-HH is open, safe, and clean.

Do you have concerns about COVID-19 recovery and how to seek care at health care facilities?

Watch our COVID-19 pandemic recovery webinar series!

D-HH experts will speak on recovery topics, such as:

  • What to expect when entering buildings
  • Enhanced cleaning procedures
  • Safety protocols

Carol Majewski, MHCDS, Associate Chief Quality Officer for Patient Experience, will moderate the series.

The four-part recovery webinar series begins on Wednesday, July 8, at noon EST. The 20-minute series will air each Wednesday on the Dartmouth-Hitchcock Facebook page.

View the schedule below.


We invite the community to submit questions for the experts before each webinar at social@hitchcock.org.

Wednesday, July 8, at noon EST

Clinical Care at DHMC and D-H Southern Region Clinics

Our panel of experts discussed changes to the patient experience and what to expect when entering a facility, featuring:

  • Michael Calderwood, MD, Associate Chief Quality Officer
  • Pam Hofley, MD, Medical Director for Dartmouth-Hitchcock Manchester
  • Ralph K. Jean-Mary, MHA, FACHE, Vice President for Clinical Centers (NCCC)
  • Keith Loud, MD, MSc, Director, Children's Hospital at Dartmouth-Hitchcock (CHaD)

Thursday, July 16, at noon EST

Clinical Care at Cheshire Medical Center, Visiting Nurse and Hospice for Vermont and New Hampshire (VNH), New London Hospital, and Alice Peck Day Memorial Hospital (APD)

Our panel of experts discussed changes to the patient experience and what to expect when entering their facilities, featuring:

  • Brian Frenkiewich, DO, Medical Director of New London Hospital Medical Group
  • Rachel I. Lovins, MD, Vice President and Medical Director of Acute Care Services at Cheshire Medical Center
  • Michael Lynch, MD, MBA, Chief Medical Officer at APD
  • Danielle Pierotti, RN, PhD, CENP, VP of Patient Care Services for VNH

Wednesday, July 22, at noon EST

Discussion about how environmental services and supply chain have adapted at DHMC and D-H Southern Region Clinics

  • Tim Bishop, Director of Engineering Services, Dartmouth-Hitchcock Southern Region
  • Rich Cassano, Director of Supply Chain Operations, Dartmouth-Hitchcock
  • Zac Conaway, Environmental Services Manager, Dartmouth-Hitchcock Medical Center

Wednesday, July 29, at noon EST

Discussion about how environmental services and supply chain have adapted at DHMC, Cheshire Medical Center, New London Hospital, and Alice Peck Day Memorial Hospital

  • Mary Annear, Site Director Supply Chain, Material Management at Cheshire Medical Center
  • Jean Ten Haken, MSN, RN, CENP, Chief Operating Officer, VP of Nursing, Chief Nursing Officer
  • Lori M. Underwood, OTR, MBA, CPHQ, Vice President of Quality and Safety at New London Hospital

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