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Dartmouth-Hitchcock Health Honored by New Hampshire Hospital Association

Group photo of award recipients: Chief Quality and Value Officer George Blike, MD; Director of Quality and Safety Lori Key, MBA, RN; and CEO and President Joanne Conroy, MD.
Photo, left to right: Chief Quality and Value Officer George Blike, MD; Director of Quality and Safety Lori Key, MBA, RN; and CEO and President Joanne Conroy, MD.

Dartmouth-Hitchcock Health, including Dartmouth-Hitchcock and its member hospitals, was honored Monday, October 22, by the New Hampshire Hospital Association (NHHA) and Foundation for Healthy Communities at their recent Annual Meeting at the Omni Mount Washington Resort in Bretton Woods.  Every year at the Annual Meeting, the Association and Foundation honor health care leaders, executives and partners from across the state who have made significant contributions to their hospital or the health care field.

Dartmouth-Hitchcock and Dartmouth-Hitchcock Health Board of Trustees Chair Anne-Lee Verville was recognized for her exemplary performance in hospital governance with the Outstanding Trustee of the Year Award. Verville was recognized for her commitment, leadership and guidance, which her colleagues have described as invaluable and intrinsic to shaping the organization, as well as her profound dedication to the organization and, by extension, to the health and wellness of the people of the region.

Dartmouth-Hitchcock was named the recipient of the inaugural Honoring Excellence in Patient Safety & Quality Improvement Award. This award honors a team of health care professionals within New Hampshire hospitals who demonstrate a continued commitment to providing quality care to their patients, lead the charge for quality improvement, promote transparency to improve health care and achieve better outcomes through the implementation of a strong culture of safety. Dartmouth-Hitchcock was recognized for its organization-wide commitment to highly reliable, exceptional quality, patient-centered care, and their successful efforts to develop and promote improvements in quality of care for the patients they serve.

Lawrence Schissel, MD, of Newport Health Center and New London Hospital, was the recipient of the Medical Staff Award for outstanding service to his hospital and his community, an honor bestowed upon a medical staff member from an NHHA member institution whose professional performance has strengthened the cooperation between the hospital and the medical staff, and who brings credit to the institution and the community. Revered by his friends and colleagues for his devotion to delivering compassionate, quality patient care, Dr. Schissel was nominated for dedication and commitment to his patients, his community and his colleagues.

Cindi Coughlin, RN, most recently the Senior Vice President of Patient Care / Chief Nursing Officer at Cheshire Medical Center, received the Leslie A. Smith President’s Award, bestowed upon an individual who has made an exceptional contribution to the New Hampshire Hospital Association, and in recognition of their dedicated service to the affairs, management and growth of the Association and its affiliates. Coughlin was recognized for dedicating herself and her career to enhancing the quality of patient care in her organization and community, and for her tireless service to high quality care throughout the region.

About Dartmouth-Hitchcock Health

Dartmouth-Hitchcock Health (D-HH), New Hampshire’s only academic health system and the state’s largest private employer, serves a population of 1.9 million across northern New England. D-H provides access to more than 2,000 providers in almost every area of medicine, delivering care at its flagship hospital, Dartmouth-Hitchcock Medical Center (DHMC) in Lebanon, NH. DHMC was named again in 2020 as the #1 hospital in New Hampshire by U.S. News & World Report, and recognized for high performance in 9 clinical specialties and procedures. Dartmouth-Hitchcock also includes the Norris Cotton Cancer Center, one of only 51 NCI-designated Comprehensive Cancer Centers in the nation; the Children's Hospital at Dartmouth-Hitchcock, the state’s only children’s hospital; affiliated member hospitals in Lebanon, Keene, and New London, NH, and Windsor, VT, and Visiting Nurse and Hospice for Vermont and New Hampshire; and 24 Dartmouth-Hitchcock clinics that provide ambulatory services across New Hampshire and Vermont. The D-H system trains nearly 400 residents and fellows annually, and performs world-class research, in partnership with the Geisel School of Medicine at Dartmouth and the White River Junction VA Medical Center in White River Junction, VT.