Frontline Workers Join D-H’s Heads Up Virtual Roundtable to Discuss Challenges Faced During COVID-19

Heads Up: Coping through COVID-19

This week’s segment features workers who have served, and continue to serve, their communities on the frontlines throughout the pandemic: an Intensive Care Unit nurse who cares for patients with COVID-19, a grocery store manager who manages supply chain challenges and interactions daily with customers, and an environmental services director whose team is responsible for cleaning and disinfecting Dartmouth-Hitchcock Medical Center. This conversation provides a glimpse of the challenges frontline workers faced at the height of the pandemic, how their roles have evolved and shifted as COVID guidelines are relaxed, and offers tips on how to manage and prioritize self-care while working under stressful conditions.

Panelists include:

  • Amanda Smith, RN, Medical Intensive Care Unit, Dartmouth-Hitchcock Medical Center
  • Caitlin Woodbury, Store Manager, Co-op Community Market in Hanover, New Hampshire
  • Zac Conaway, Director of Environmental Services, Dartmouth-Hitchcock Medical Center

About Dartmouth-Hitchcock Health

Dartmouth-Hitchcock Health (D-HH), New Hampshire’s only academic health system and the state’s largest private employer, serves a population of 1.9 million across northern New England. D-HH provides access to more than 2,000 providers in almost every area of medicine, delivering care at its flagship hospital, Dartmouth-Hitchcock Medical Center (DHMC) in Lebanon, NH. DHMC was named again in 2020 as the #1 hospital in New Hampshire by U.S. News & World Report, and recognized for high performance in 9 clinical specialties and procedures. Dartmouth-Hitchcock Health includes the Norris Cotton Cancer Center, one of only 51 NCI-designated Comprehensive Cancer Centers in the nation Children's Hospital at Dartmouth-Hitchcock, the state’s only children’s hospital; member hospitals in Lebanon, Keene, and New London, NH, and Windsor, VT, and Visiting Nurse and Hospice for Vermont and New Hampshire; and 24 Dartmouth-Hitchcock clinics that provide ambulatory services across New Hampshire and Vermont. The D-HH system trains nearly 400 residents and fellows annually, and performs world-class research, in partnership with the Geisel School of Medicine at Dartmouth and the White River Junction VA Medical Center in White River Junction, VT.