Dartmouth Health’s Dartmouth Hitchcock Medical Center has appointed Eric J. Epstein, MD, as ambulatory medical director and vice chair of clinical operations of the department of medicine. With nearly two decades of wide-ranging and transformative leadership experience in academic medicine, Epstein will provide leadership in designing, developing and implementing improvements in outpatient access and clinical services while partnering with clinical departmental leadership.
Epstein comes to Dartmouth Health from Montefiore Medical Center and the Albert Einstein College of Medicine, where he has been professor of medicine (endocrinology), vice chair for clinical affairs and, since 2023, the interim chair of the department of medicine. In this latest role, he provides executive leadership and strategic direction in the delivery of clinical services, medical education and research across 15 academic divisions. He serves on multiple executive leadership councils and advisory committees across the academic medical center, with expertise in designing and improving clinical workflows to provide efficient health care delivery for patients and providers.
On the clinical operations side, Epstein successfully undertook a major reorganization of the department’s faculty practice group to integrate the medical center’s widely distributed clinical sites. This work included designing ambulatory scheduling and throughput systems, which standardized the patient experience from scheduling through check-out. He led teams that created new models of care delivery including ambulatory e-consults and remote patient monitoring for chronic conditions. His recent work included deploying digital enhancements to care delivery, including a digital scribe program and e-scheduling of appointments, to reduce physician EHR fatigue and increase patient access,
Epstein received his medical degree from the University of Chicago Pritzker School of Medicine. He completed his residency in the department of medicine at NewYork-Presbyterian Weill Cornell Hospital, and a fellowship in diabetes, endocrinology and metabolism at Montefiore Medical Center and the Albert Einstein College of Medicine.
Epstein’s tenure at Dartmouth Health begins in June.
About Dartmouth Health
Dartmouth Health, New Hampshire’s only academic health system and the state’s largest private employer, serves patients across northern New England. Dartmouth Health provides access to more than 2,000 providers in almost every area of medicine, delivering care at its flagship hospital, Dartmouth Hitchcock Medical Center (DHMC) in Lebanon, NH, as well as across its wide network of hospitals, clinics and care facilities. DHMC is consistently named the #1 hospital in New Hampshire by U.S. News & World Report, and is recognized for high performance in numerous clinical specialties and procedures. Dartmouth Health includes Dartmouth Cancer Center, one of only 57 National Cancer Institute-designated Comprehensive Cancer Centers in the nation, and the only such center in northern New England; Dartmouth Health Children’s, which includes the state’s only children’s hospital and multiple locations around the region; member hospitals in Lebanon, Keene, Claremont and New London, NH, and Windsor and Bennington, VT; Visiting Nurse and Hospice for Vermont and New Hampshire; and more than 24 clinics that provide ambulatory and specialty services across New Hampshire and Vermont. Through its historical partnership with Dartmouth and the Geisel School of Medicine, Dartmouth Health trains nearly 400 medical residents and fellows annually, and performs cutting-edge research and clinical trials recognized across the globe with Geisel and the White River Junction VA Medical Center in White River Junction, VT. Dartmouth Health and its more than 13,000 employees are deeply committed to serving the healthcare needs of everyone in our communities, and to providing each of our patients with exceptional, personal care.