In This Section
Contact
- Phone
- Online
- Social Media
- myD-H Patient Portal
- U.S. Mail
- Patient Relations
Main Locations
- Lebanon (DHMC)
- (603) 650-5000
(603) 650-8034 (TTY/TTD) - Manchester
- (603) 695-2500
- Concord
- (603) 226-2200
- Nashua
- (603) 577-4000
- Keene
- (603) 354-5400
(603) 354-7982 (TTY) - Bennington, VT (SVMC)
- (802) 442-6361
(800) 543-1624 (toll free)
- Bedford - South River Rd. (D-H Bedford)
- (603) 695-2500
- Bedford - Washington Pl. (D-H Specialty Care at Bedford Medical Park)
- (603) 695-2500
- Brattleboro, VT
- (802) 257-5000
- Dover (CHaD at Wentworth-Douglass Hospital)
- (603) 740-2366
- Hudson
- (603) 577-3410
- Keene - Emerald St. (Urology, Ophthalmology, and the Optical Shop)
- (603) 354-5420
- Keene - Railroad St.
- Dermatology: (603) 354-6571
Audiology & Hearing Aids: (603) 354-6673 - Lebanon - Heater Rd. (D-H Heater Road)
- (603) 650-5000
- Lebanon - Lahaye Dr. (Outpatient Surgery Center at DHMC)
- (603) 650-5000
- Littleton (at Littleton Regional Hospital)
- Cardiology: (603) 444-9390
Dermatology: (603) 259-7706 - Lyme
- (603) 650-1070
- Manchester - Canton St. (D-H Ear, Nose & Throat Specialists of Southern NH)
- (603) 622-3623
- Manchester - McGregor St. (Notre Dame Pavilion at Catholic Medical Center)
- (603) 695-2500
- Manchester - Queen City Ave. (1-Day Surgery Center at Elliot)
- (603) 663-5900
- Manchester Center, VT (Northshire Medical Center)
- (802) 362-4440
- Merrimack
- (603) 440-7722
- Milford
- (603) 673-2515
- Peterborough (at Monadnock Community Hospital)
- ENT: (603) 924-8700
Hematology/Oncology: (603) 924-7191, ext. 4660 - Plymouth (Plymouth Pediatric & Adolescent Medicine)
- (603) 536-3700
- St. Johnsbury, VT (Norris Cotton Cancer Center North)
- (802) 473-4100
- Walpole
- (603) 756-3960
- Wilmington, VT (Deerfield Valley Health Center)
- (802) 464-5311
- Winchester
- (603) 239-6351
Loading phonebook
- Call the doctor's office or the department (see Departments A to Z above).
Billing & Financial Assistance
- All Locations
- (844) 808-0730
- Lebanon, Lyme, Plymouth
- (603) 650-4429
- Manchester, Bedford, Derry
- (603) 695-2500 (ask for department manager)
- Concord
- (603) 226-2200 (ask for department manager)
- Nashua, Hudson, Merrimack, Milford
- (603) 879-8497
- Keene, Walpole, Winchester
- (603) 354-6577
- Bennington, VT
- (802) 440-4054
- For all other locations, please call the location’s main line.
- Development Office
- (866) 272-1955 (toll-free)
(603) 653-0700 - Blood Donor Program
- (866) 403-6667 (toll-free)
(603) 653-3775
- Living Kidney Donors
- (603) 653-3931
- Anatomical Gifts (Cadavers)
- (603) 650-1636
- Call the department in which you are interested (see Departments A to Z above).
- Note: We do not offer tours, in order to protect patient privacy.
- Lebanon, Lyme, Plymouth, St. Johnsbury
- (603) 653-0400
- Manchester, Bedford, Derry
- (603) 695-2500
- Concord
- (603) 229-5202
- Nashua, Hudson, Merrimack, Milford
- (603) 577-4022
- Keene, Walpole, Winchester
- (603) 354-6520
- Bennington, VT
- (802) 447-5069
- Lebanon, Lyme, Plymouth, St. Johnsbury
- (603) 650-7110
- Manchester, Bedford, Derry
- (603) 695-2820
- Concord
- (603) 229-5145
- Nashua, Hudson, Merrimack, Milford
- (603) 577-4466
- Keene, Walpole, Winchester
- (603) 354-5453
- Bennington, VT
- (802) 447-5320
- To contact a patient at Mary Hitchcock Memorial Hospital (DHMC) in Lebanon
- (603) 650-5000
- Flowers, Cards, and Gifts
- See our Flowers, Gifts & Conveniences page.
- Lodging Assistance (Rest Easy)
- See our Lodging Assistance (Rest Easy) website.
- Office of Graduate Medical Education
- (603) 650-5748
- For individual program numbers, see our residency program listing or our fellowship program listing.
- For nursing residencies, see our Nurse Residency Program website.
- Lebanon
- (603) 650-7056
- Manchester
- (603) 629-1732
- Nashua
- (603) 577-4022
- Keene
- (603) 354-5499
- Bennington, VT
- (802) 447-5090
For general (non-medical) questions or concerns, you can fill out the form below. Your messages are answered 9:00 a.m. to 4:00 p.m., Monday through Friday. We will do our best to answer your questions within 48 hours, but in some cases it may take longer.
Please do not ask for medical advice via this form.
For General (Non-Medical) Questions
- Lebanon, Lyme, Plymouth, St. Johnsbury
answers@hitchcock.org - Manchester, Bedford
dhanswers@hitchcock.org - Concord
dhanswers@hitchcock.org
- Nashua, Hudson, Merrimack, Milford
dhanswers@hitchcock.org - Keene, Walpole, Winchester
patientrelations@cheshire-med.com
For all other locations, please email answers@hitchcock.org.
For Billing Questions
- All Dartmouth-Hitchcock locations:
View contact information for the Billing Office on the Billing & Charges website.
For Compliments and Complaints
- Lebanon, Lyme, Plymouth, St. Johnsbury
patient-relations@hitchcock.org - Manchester, Bedford
dhanswers@hitchcock.org - Concord
dhanswers@hitchcock.org
- Nashua, Hudson, Merrimack, Milford
dhanswers@hitchcock.org - Keene, Walpole, Winchester
patientrelations@cheshire-med.com
For all other locations, please email patient-relations@hitchcock.org.
Existing users or people who want to sign up: Access myD-H.
Contact myD-H Technical Support.
You can use myD-H to:
- Communicate securely with your health care providers
- Request or change appointments
- Request prescription renewals
- View your account and make payments online
- Review your medical record
If this is a medical emergency, call 911 or go to your local emergency room immediately.
Main Locations
- Lebanon (DHMC)
- Dartmouth-Hitchcock Medical Center
One Medical Center Drive
Lebanon, NH 03756 - To send mail to a patient at DHMC, address your letters or packages as follows:
- Patient: [NAME OF PATIENT]
c/o Dartmouth-Hitchcock Medical Center
One Medical Center Drive
Lebanon, NH 03756 - Manchester
- Dartmouth-Hitchcock Manchester
100 Hitchcock Way
Manchester, NH 03104 - Concord
- Dartmouth-Hitchcock Concord
253 Pleasant Street
Concord, NH 03301
- Nashua
- Dartmouth-Hitchcock Nashua
2300 Southwood Drive
Nashua, NH 03063 - Keene
- Cheshire Medical Center/Dartmouth-Hitchcock
580-590 Court Street
Keene, NH 03431 - Bennington, VT (SVMC)
- Southwestern Vermont Medical Center
Medical Office Building
140 Hospital Drive
Bennington, VT 05201
- Bedford - South River Rd. (D-H Bedford)
- Dartmouth-Hitchcock Bedford
25 South River Road
Bedford, NH 03110 - Bedford - Washington Pl. (D-H Specialty Care at Bedford Medical Park)
- Dartmouth-Hitchcock Specialty Care at Bedford Medical Park
5 Washington Place
Bedford, NH 03110 - Brattleboro, VT
- Dartmouth-Hitchcock Brattleboro
191 Clark Avenue, Suite 1
Brattleboro, VT 05301 - Concord - Pillsbury St. (Primary Care at Pillsbury Street)
- Dartmouth-Hitchcock Concord Primary Care at Pillsbury Street
2 Pillsbury Street, Suite 401
Concord, NH 03301 - Derry
- Dartmouth-Hitchcock Derry
14 Tsienneto Road, Building A
Derry, NH 03038 - Dover (CHaD at Wentworth-Douglass Hospital)
- CHaD at Wentworth-Douglass Hospital
789 Central Avenue
Dover, NH 03820 - Hudson
- Dartmouth-Hitchcock Hudson
208 Robinson Road
Hudson, NH 03051 - Keene - Emerald St. (Urology, Ophthalmology, and the Optical Shop)
- Cheshire Medical Center/Dartmouth-Hitchcock - Urology, Ophthalmology, and the Optical Shop
149 Emerald Street, Suite J
Keene, NH 03431 - Keene - Railroad St. (Dermatology, Audiology & Hearing Aids)
- Cheshire Medical Center/Dartmouth-Hitchcock - Dermatology
51 Railroad Street, 2nd Floor
Keene, NH 03431 - Cheshire Medical Center/Dartmouth-Hitchcock - Audiology & Hearing Aids
117 Railroad Street
Keene, NH 03431 - Lebanon - Heater Rd. (D-H Heater Road)
- Dartmouth-Hitchcock Heater Road
18 Old Etna Road (off Route 120)
Lebanon, NH 03766 - Lebanon - Lahaye Dr. (Outpatient Surgery Center at DHMC)
- Outpatient Surgery Center at DHMC
36 Lahaye Drive
Lebanon, NH 03756 - Littleton - St. Johnsbury Rd. (at Little Regional Hospital)
- Dartmouth-Hitchcock Littleton - Cardiology
Littleton Regional Hospital
580 St. Johnsbury Road, Suite A
Littleton, NH 03561 - Dartmouth-Hitchcock Littleton - Dermatology
Littleton Regional Hospital
580 St. Johnsbury Road, Suite B
Littleton, NH 03561 - Lyme
- Dartmouth-Hitchcock Lyme
204 Dartmouth College Highway
Lyme, NH 03768
- Manchester - Canton St. (Ear, Nose & Throat)
- Dartmouth-Hitchcock Ear, Nose & Throat Specialists of Southern NH
30 Canton Street, Suite 2
Manchester, NH 03103 - Manchester - McGregor St. (Notre Dame Pavilion at CMC)
- Notre Dame Pavilion at Catholic Medical Center
87 McGregor Street, Suite 201
Manchester, NH 03102 - Manchester - Queen City Ave. (1-Day Surgery Center at Elliot)
- Elliot Health System | Dartmouth-Hitchcock 1-Day Surgery
185 Queen City Avenue
Manchester, NH 03101 - Manchester Center, VT (Northshire Medical Center)
- Northshire Medical Center
5957 Main Street
Route 7A North
Manchester Center, VT 05255 - Merrimack
- Dartmouth-Hitchcock Merrimack
294 Daniel Webster Highway
Merrimack, NH 03054 - Milford
- Dartmouth-Hitchcock Milford
14 Armory Rd
Milford, NH 03055 - Peterborough (at Monadnock Community Hospital)
- Dartmouth-Hitchcock Peterborough Ear, Nose, and Throat (ENT) and Urology
Monadnock Community Hospital
454 Old Street Road, Suite 202
Peterborough, NH - Dartmouth-Hitchcock Peterborough Hematology / Oncology
Monadnock Community Hospital
452 Old Street Road
Peterborough, NH - St. Johnsbury, VT (Norris Cotton Cancer Center North)
- Norris Cotton Cancer Center North
1080 Hospital Drive
St. Johnsbury, VT 05819 - Walpole
- Dartmouth-Hitchcock Walpole
11 Westminster Street
P.O. Box 758
Walpole, NH 03608 - Wilmington, VT (Deerfield Valley Health Center)
- Deerfield Valley Health Center
30 Route 100 South
Wilmington, VT 05363 - Winchester
- Dartmouth-Hitchcock Winchester
20 Warwick Street
Winchester, NH 03470
Patient and Family Relations
We want to hear from you
Patients and their families are valuable members of the health care team. We greatly appreciate all feedback and we hope you will share information about your experience with us. Your feedback helps us learn what is working well and where we can improve. Patients and family members are encouraged to speak with a member of the patient’s care team if there are questions about their care or a safety concern.
If you are not satisfied with the resolution, or wish to speak with someone not directly involved with your care, please reach out to us using the contact information below. We will work with you and your team to address your concerns. We intend to respond to complaints immediately and when we can't, we will share our plan to investigate the matter and respond to you in a time frame not to exceed 30 days.
To share your feedback, please use the contact information below, or feel free to submit an online feedback form.
Lebanon, Lyme, Plymouth, St. Johnsbury
- Phone: (603) 650-4429
- Email: patient-relations@hitchcock.org
- In person: Patient and Family Relations is located on the Main Mall at DHMC in Lebanon, and we are open Monday through Friday from 8:00 a.m. to 5:00 p.m., except holidays.
- U.S. Mail:
Patient and Family Relations
Dartmouth-Hitchcock Medical Center
One Medical Center Drive
Lebanon, NH 03756
Manchester, Bedford
- Phone: (603) 695-2500
- Email: dhanswers@hitchcock.org
Concord
- Phone: (603) 226-2200 (ask for the department's manager)
- Email: dhanswers@hitchcock.org
Nashua, Hudson, Merrimack, Milford
- Phone: (603) 879-8497
- Email: dhanswers@hitchcock.org
Keene, Walpole, Winchester
- Phone: (603) 354-6577
- Email: patientrelations@cheshire-med.com
Bennington, VT
- Phone: (802) 440-4054
For all other locations, please call the location’s main line, or email patient-relations@hitchcock.org, or submit an online feedback form.
If we are unable to resolve your concerns to your satisfaction
If there is any unresolved issue remaining after giving our Patient and Family Relations team time to look into your concern, you may contact any of the following:
The Joint Commission
Office of Quality Monitoring
(800) 994-6610
Complaint@JointCommission.org
NH Department of Health and Human Services
Health Facilities Unit
(603) 271-9039
www.dhhs.nh.gov/oos/bhfa/contact.htm
Health Administration
Medicare Beneficiary Concerns, State of NH
(866) 815-5440
bfccqioarea1.com
