Family Medicine Treatments and Services

The care you receive from the Family Medicine team covers a wide variety of health care needs.

Services provided by Family Medicine

  • Acute injury and illness care
  • Care for chronic conditions such as diabetes and heart disease
  • Physical exams, including Department of Transportation (DOT) exams
  • School and sports physicals
  • Gynecological care
  • Immunizations
  • Newborn and child care
  • On-site or nearby radiology and laboratory services
  • Pre-operative evaluations
  • Prescription management

Lab and test results

Your Family Medicine provider will notify you of lab and test results.

  • Normal lab and X-ray results: You will be notified of normal lab and X-ray results within two (2) weeks. Please do not call the lab for your results.
  • Abnormal lab and X-ray results: Your health care provider or his/her designated nurse will contact you as soon as possible if there is an abnormal result on your test(s) that requires immediate attention.


It is important that your health care team knows about any medications you take. This includes all prescription medicines, over the counter medicines, and dietary supplements, such as vitamins and herbs. You should let your Family Medicine provider know about any allergies or adverse reactions you've had to medicines.

Learn more about obtaining and renewing prescriptions.

Seeing a specialist

Some health insurance policies require that you consult your primary care provider, or PCP, before your visit a specialist. Your PCP must authorize the visit. This is called a referral.

If you need to see a specialist for a health condition not treated by your PCP:

  1. Call the number on the back of your insurance card. Your insurance company will tell you if your PCP must authorize the visit to see the specialist.
  2. If you need a referral, contact your doctor's office.
  3. The office will notify you if your PCP needs to see you before he or she can authorize the referral.

Please note: A referral from your PCP does not guarantee that your health insurance company will pay for your visit with the specialist.