Patient Support Corps

Medical visits can be overwhelming. Our Patient Support Corps (PSC) volunteers* at Dartmouth Hitchcock Medical Center can help you feel more prepared for medical visits so you can focus on what is most important.

PSC provides valuable experience for students interested in a healthcare career and our community volunteers looking for new and meaningful ways to interact with patients.

*Please note that PSC volunteers are trained in and follow the same patient confidentiality and privacy policies as all Dartmouth Health employees.

Services

We provide the following services, free of charge:

  • Question list preparation: To help you and your provider be more prepared for your visit, a PSC volunteer will work with you to come up with a list of your questions and concerns. The day before your appointment the question list will be sent to your provider for them to review. You can also bring a copy to your visit so that you remember to ask all of your questions.
  • Appointment support and note-taking: To help you remember the details of your visit, a PSC volunteer will accompany you, take notes and take an audio recording (with your provider’s permission). Your volunteer will provide you with a summary of the notes after your visit.

How to reach us

If you would like a Patient Support Corps volunteer to assist you with an upcoming appointment, please email patient.support.corps@hitchcock.org or call 603-653-3517.

What our patients are saying

"This service helped me be more at ease. I felt heard. The ability to express my questions helped me feel in control of my choices."

"This is an excellent program. It was most helpful and added a level of comfort that reduced anxiety going into the appointment."

"It was greatly appreciated to have [the volunteer] there taking notes as my husband and I don't always hear things the same way. Between [the volunteer's] notes and the doctor's thoroughness a much clearer understanding has been gained... Thank you for this SUPER service!"

What our providers are saying

“Patient Support Corps is a total win-win for students and for patients so I love the program. To me it makes so much sense, I can’t understand why everyone isn’t doing it. I think it is a pretty cost-effective way to improve healthcare.”

“This is an important service for our patients. thank you for supporting it.”

“Thanks for the work that you provide. I greatly appreciate services provided for patients.”

Volunteer

If you are interested in volunteering for the PSC program, please email the PSC Volunteer Coordinator at sarah.e.latario@hitchcock.org or call 603-653-3517.

Support the Patient Support Corps

You can help the Patient Support Corps continue its important work by making a gift to the Professor Rob Oden, Jr, Fund.