Pharmacy Residency Program Directors and Preceptors

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Pharmacy Residency Program residents

The residency preceptors at Dartmouth Hitchcock Medical Center (DHMC) are committed to providing outstanding pharmacy post-graduate residency training. Our goal is to develop autonomous practitioners equipped to provide evidence-based direct patient care. Our team of preceptors are highly skilled, have diverse backgrounds and interests, and are passionate about fostering the future of pharmacy. Below you will find a brief biography for each preceptor, some of whom are involved in several of the residency programs.

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Phil Benoit, BCOP

Phil Benoit, BCOP

Clinical Pharmacist, Hematology/Oncology
PGY-2 Oncology Residency Program Coordinator

Phil Benoit, PharmD, BCOP, is a Clinical Hematology/Oncology Pharmacist and the PGY-2 Oncology Residency Program Coordinator at DHMC. He is the primary preceptor for the PGY-1 inpatient hematology elective, and the primary preceptor for the required PGY-2 inpatient hematology rotation as well as the longitudinal Precepting and Education and Medication Use Evaluation rotations.

Phil earned his doctor of pharmacy degree in 2017 from the University of Connecticut. He then completed a Pharmacy Practice Residency at Baystate Medical Center in Springfield, MA followed by an Oncology Specialty Residency at Yale New Haven Hospital in New Haven, CT. Phil joined the team at DHMC following the completion of his PGY-2 in 2019.

His areas of interest include acute leukemia, CAR T-Cell therapy, and antimicrobial stewardship. Outside of the pharmacy, Phil is an avid skier and a mediocre golfer.

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Joseph A. Berndsen, PharmD

Joseph A. Berndsen, PharmD

Clinical Pharmacist Lead, Anticoagulation
Director, PGY-1 Residency Program

Joseph Berndsen, PharmD is the Anticoagulation Clinical Pharmacy Specialist at DHMC. After receiving a doctor of pharmacy degree from the Massachusetts College of Pharmacy and Health Sciences, Worcester, Dr. Berndsen completed a Pharmacy Practice Residency at DHMC.

Dr. Berndsen joined the pharmacy department upon completion of his residency training in 2009 as a Clinical Staff Pharmacist in Cardiology prior to serving in his current position.

Dr. Berndsen's areas of interest include anticoagulation stewardship, multidisciplinary approaches to optimize anticoagulation management, and cardiovascular diseases. He currently serves as co-chair of the Pharmacy and Therapeutics Anticoagulation Subcommittee and is a member of the Anticoagulation Stewardship team.

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Tonya J. Carlton, PharmD, BCPS

Tonya J. Carlton, PharmD, BCPS

System Director, Clinical Pharmacy Services

Tonya J. Carlton, PharmD., BCPS is the System Director of Clinical Pharmacy Services at Dartmouth Health. Dr. Carlton joined Dartmouth Health in her current role in January 2022. In this role she is responsible for providing leadership, strategic direction, and goal planning for all medication formulary and clinical aspects of the medication use processes throughout Dartmouth Health. She also provides oversight of the ASHP-accredited residency programs in order to expand clinical and administrative rotation opportunities throughout the system.

Dr. Carlton obtained her Doctor of Pharmacy degree from Massachusetts College of Pharmacy and Health Sciences in Worcester, MA in 2004 and started her pharmacy career as a Clinical Pharmacist at Wentworth-Douglass Hospital (WDH) in Dover, NH. In 2016 she transitioned into a formal leadership role at WDH as the Clinical Manager of Pharmacy Services and in 2021 was promoted to their Manager of Inpatient Pharmacy Services. During the seventeen years spent at WDH, Dr. Carlton invested time growing a number of clinical services provided by pharmacists including: discharge counseling, warfarin management, vancomycin AUC dosing, and medication reconciliation in the emergency department and preoperative setting. Dr. Carlton is currently completing a Master of Health Administration at Saint Joseph’s College of Maine with an anticipated graduation date of May 2024.

Prior to her pharmacy career, Dr. Carlton taught Chemistry, Physics, Biology, and Earth Science at the secondary level in both Farmington and Millinocket, Maine. Outside of work she enjoys baking, reading, traveling, gardening, and spending time with her husband, family and friends.

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Kristin Chupka, PharmD, BCACP, 340B ACE

Kristin A. Chupka, PharmD, BCACP, 340B ACE

System Director, 340B Program

Kristin Chupka has held the role of System Director - 340B Program for Dartmouth Health since August of 2020. Kristin became involved with 340B Pharmacy at a system level in 2013 managing an entity owned pharmacy for a small system in central Maine. During that time she manually managed inventory, patient eligibility, and purchasing to remain in compliance with multiple different covered entity types. Kristin began her career as a pharmacist in Maine in 2004, and was quickly promoted to Pharmacy Manager for Rite Aid Corporation. Kristin also has experience in inpatient and infusion pharmacy gained working for the VA Hospital System in Togus, Maine.

Kristin received her Bachelors in Pharmacy from Albany College of Pharmacy and Health Sciences in 2004 and received a Doctoral PharmD in 2008 from the University of Florida. In 2009 and in 2017 Kristin completed Medication Therapy Management Certification through the American Pharmacists Association. In 2017 Kristin gained the distinction of Board Certified Ambulatory Care Pharmacist from the Board of Pharmacy Specialties. Recently in 2021, Kristin successfully gained the Apexus Certified Expert Certification from the 340B Prime Vendor, Apexus.

Kristin has always supported Pharmacy students by acting as a preceptor for numerous Accredited Pharmacy Colleges including: Albany College of Pharmacy, Husson University, Massachusetts College of Pharmacy, and University of New England College of Pharmacy. Kristin has offered rotations for Introductory Pharmacy Practice Experience (IPPE) and Advanced Pharmacy Practice Experience (APPE), offering both Retail Pharmacy and Management rotations. Kristin has also had the distinction of being a preceptor for a summer-long internship program with Rite Aid during her tenure and supporting Pharmacy Residents during her tenure at the VA Hospital System.

Outside of pharmacy Kristin and her husband have two children, which keeps them engaged in staying young and always on the go. Kristin also enjoys reading, gardening, playing the clarinet, playing advanced board games, seeing live music, and traveling.

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Kaitlin K. Ciaramitaro, PharmD, CSP

Specialty Pharmacist Supervisor, Clinic Operations

Kaitlin Ciaramitaro is a Pharmacist Supervisor in Clinic Operations for Dartmouth Hitchcock Specialty Pharmacy overseeing multiple disease states in the Lebanon and Manchester clinics. She serves as a preceptor for the Specialty Administrative Learning Experience for PGY-1 pharmacy residents.

Kaitlin earned her Doctor of Pharmacy degree in 2015 from The University of Rhode Island and she earned her credential of a Certified Specialty Pharmacist in November of 2022. She is expected to graduate with her Master’s in Healthcare Administration from Louisiana State University in August of 2023. Prior to starting with Dartmouth, Kaitlin worked in the retail setting as a pharmacy manager for multiple years before transitioning to Dartmouth Hitchcock Specialty Pharmacy in December of 2020. Kaitlin started with D-H Specialty as the first embedded pharmacist in the Manchester Rheumatology clinic located on the CGP campus before transitioning into the supervisor role. In her current role, Kaitlin oversees day to day clinic operations while continuing to expand the role of the embedded clinical team within specialty pharmacy. Outside of pharmacy, she enjoys traveling, golfing and spending time with family and friends.

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Amanda C. Chuk, PharmD, BCPS, CPHQ

Amanda C. Chuk, PharmD, BCPS, CPHQ

System Pharmacy Director, Compliance, Quality, and Safety

Amanda C. Chuk, Pharm.D., BCPS, CPHQ is the System Pharmacy Director of Compliance, Quality, and Safety. After receiving her doctor of pharmacy degree from Duquesne University in Pittsburgh, Pennsylvania, Dr. Chuk completed a two-year residency in pharmacy practice and critical care pharmacotherapy at the University of Pennsylvania Medical Center. Dr. Chuk first joined the pharmacy department at DHMC in 2006 and worked in Adult Critical Care as a Clinical Staff Pharmacist and Lead before transitioning into the quality and safety realm in 2013. In her current role, Dr. Chuk works with leaders and staff to maintain compliant, standard, and safe medication practices across the health system. Areas of interest include high-reliability organization principles, just culture, and improving medication safety across transitions of care.

Dr. Chuk serves as co-chair of the institution’s Medication Safety Committee and is a resource for various residency experiential rotations in medication safety and regulatory compliance.

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Ashley Covert, PharmD, MBA, BCPS

Ashley Covert, PharmD, MBA, BCPS

System Director, Pharmacy Supply Chain & Contracting
PGY-1 & PGY-2 HSPAL Residency Program Director

Ashley Covert graduated from South University School of Pharmacy in Savannah, Georgia where she obtained her Doctorate of Pharmacy and Masters in Business Administration in 2016. After graduating pharmacy school she completed a combined PGY-1 and PGY-2 residency in Health System Pharmacy Administration at Methodist University Hospital and LeBonheur Children’s Hospital in Memphis, Tennessee in conjunction with the University of Tennessee Health Science Center. Prior to attending pharmacy school Dr. Covert spent over 5 years in the United States Army serving as a Pharmacy Technician. Ashley joined the Dartmouth Health team in 2018 as Manager of Inventory and Operations at Mary Hitchcock Memorial Hospital and currently serves as the System Director of Pharmacy Supply Chain & Contracting and Director of Pharmacy for the New England Alliance for Health.

Dr. Covert’s professional interests include supply chain optimization, 340B, reimbursement, rev cycle management, and medication safety. Outside of work you can find Ashley cheering on the Buffalo Bills & New York Yankees, binge-watching Netflix, and exploring New England with her pup, Liberty.

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David Crosby, PharmD

David Crosby, PharmD

System Director, Infusion Pharmacy at Dartmouth Health

David Crosby was named System Director for Infusion Pharmacy at Dartmouth Health in 2018, directing all pharmacy activities across the Dartmouth Cancer Center (DCC) and Medical Infusion sites at Dartmouth Health. He leads a department of 60 pharmacy employees with an annual operational budget of $545 million.

He had previously served as the Associate Director of Pharmacy for Hematology/Oncology, Research, And Infusion Services from 2016-2018 at Dartmouth-Hitchcock Medical Center (DHMC). Prior to that, Dr. Crosby operated in leadership positions from 2012-2016 at DCC. Over the course of his leadership, with his collaborative interdisciplinary approach, he successfully developed guidelines and processes that resulted in an improved, consistent, and reliable infusion experience for patients. Dr. Crosby credits the pharmacy team for developing a culture of quality improvement at Dartmouth Health and DCC, with an enduring drive to enhance the patient experience.

He holds a Doctorate in Pharmacy (Pharm.D.) from the University of Connecticut, and is a Board Certified Oncology Pharmacist as well as a Board Certified Pharmacotherapy Specialist.

Outside of work, Dr. Crosby coaches the U10 and U8 hockey programs for the Hanover Wild, enjoys skiing, and spending time with family and friends.

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Emily Dodge, PharmD

Specialty Pharmacist

Emily Dodge, PharmD, works as a Specialty Pharmacist with a focus in pulmonology, allergy, and pediatric and adolescent transgender care. Emily is originally from Maine and graduated with her Doctor of Pharmacy degree from MCPHS University-Boston in 2016. She moved to California after pharmacy school and worked as a community pharmacist for several years before transitioning to Dartmouth Hitchcock Specialty Pharmacy. While practicing as a community pharmacist, Emily prescribed travel health medications and pharmacist furnished birth control. During her time in California, Emily worked to open the first free-pharmacy in San Francisco, operating within Clinic by the Bay.

Emily returned to the east coast and began working at Dartmouth Health in 2021. Her professional interests include immunology and asthma, travel medicine, and women's health. During her free time, she enjoys concerts, pickle ball, snowboarding, and exploring breweries and wineries (especially in Carmel, California).

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Shea Downie, PharmD, BCPS

Shea Downie, PharmD, BCPS

Clinical Pharmacist, Cardiology and Critical Care

Shea F. Downie is a Clinical Pharmacist in Cardiology and Critical Care at DHMC and currently serves as preceptor for students and PGY-1 Pharmacy Practice Residents. Dr. Downie earned his doctorate of pharmacy degree in 2014 from Northeastern University in Boston, MA. He then completed a PGY-1 Pharmacy Practice Residency at DHMC.

Dr. Downie continued his career path at DHMC after residency working as a Clinical Pharmacist. His clinical areas of interest include anticoagulation, heart failure, and acute coronary syndromes. Outside of the pharmacy, Dr. Downie enjoys hiking, ice hockey, snowboarding, and spending time with family and friends.

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Leah Dumont, PharmD

Leah Dumont, PharmD

Systems Manager, System Pharmacy Information

Leah Dumont, PharmD, is the System Pharmacy Information Systems Manager at DHMC. After earning her doctor of pharmacy degree from Massachusetts College of Pharmacy and Health Sciences in Boston, she began working at DHMC in the Central Pharmacy and IV room before transitioning to the Clinical Transformation Team to support the Epic Implementation project. While working on the project she obtained her certification in the Willow Inpatient Pharmacy and Decision Support modules from Epic.

Dr. Dumont manages the IS-Medications Team, comprised of Informatics Pharmacists and Analysts who help support the configuration of medications and clinical tools across the Inpatient, Ambulatory and Specialty Pharmacy Teams in our electronic health record, and also manages the deployment and maintenance of our Automated Dispensing Technology across our Dartmouth Health system. Dr. Dumont serves as the preceptor for residents and students interested in learning more about pharmacy informatics and its evolving role in pharmacy and hospital practice. She is a participant of the Medication Safety Committee, System Pharmacy Workgroup and Provider Informatics forums which presents opportunities to ensure we are utilizing technology in an effective way and identify system solutions that will continually improve pharmacy practice and patient outcomes.

Outside of work she enjoys cooking, traveling, gardening/canning, and spending time with her husband, pups, family and friends.

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Liv S. Erhard, PharmD, BCPS

Liv S. Erhard, PharmD, BCPS

Clinical Pharmacist, Critical Care

Liv Erhard, PharmD, BCPS, is a Clinical Staff Pharmacist in Critical Care at DHMC. Dr. Erhard received her Doctor of Pharmacy degree from the University of Connecticut. She then completed her PGY-1 pharmacy residency at DHMC.

Dr. Erhard is the surgical ICU preceptor for the PGY-2 pharmacy critical care residency program. She also precepts PGY-1 residents and pharmacy students in critical care. Her areas of interest include infectious disease and antimicrobial stewardship. Dr. Erhard holds an appointment as an adjunct assistant professor at the University of Connecticut. Outside of work, she enjoys running, ultimate, board games, and spending time with her friends, family, and dog.

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Alyson M. Esteves, PharmD, BCPS, BCCCP

Alyson M. Esteves, PharmD, BCPS, BCCCP

Clinical Pharmacist Lead, Critical Care and Emergency Medicine
PGY-2 Critical Care Residency Program Director

Alyson Esteves, PharmD, BCPS, BCCCP, is the Clinical Pharmacist Lead for Critical Care and Emergency Medicine at DHMC, as well as the PGY-2 Critical Care Residency Program Director. After earning her doctor of pharmacy degree in 2012 from Massachusetts College of Pharmacy and Health Sciences in Boston, Dr. Esteves completed a PGY-1 pharmacy residency at Penn State Milton S. Hershey Medical Center. She then completed a critical care specialty residency at Baylor University Medical Center, before coming to DHMC in 2014.

Among critical care topics, Dr. Esteves has particular interests in sedation management and delirium. She is currently the medical intensive care (MICU) preceptor for both PGY-1 and PGY-2 residents. Dr. Esteves also offers a variety of student rotations. She is a member of the Society of Critical Care Medicine and the American Society of Health System Pharmacists. Outside of work, she enjoys hiking, snowboarding, traveling, and spending time with her dog, family, and friends.

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Ashley Fay, PharmD, BCPS

Ashley Fay, PharmD, BCPS

Clinical Pharmacist Lead, Internal Medicine

Ashley Fay, PharmD, BCPS is the Clinical Pharmacist Lead for Education at DHMC. After earning her Doctor of Pharmacy degree in 2013 from the University of Connecticut, Dr. Fay completed a PGY-1 pharmacy practice residency at DHMC. She was a clinical staff pharmacist covering internal medicine and cardiology prior to her current role.

Dr. Fay’s areas of interest include internal medicine, cardiology, and continuing professional development. Dr. Fay is an internal medicine preceptor for the PGY-1 residency program in addition to offering advanced pharmacy practice institutional and internal medicine student rotations. She also serves as co-chair for the P&T Policy Panel and as an adjunct assistant professor at the University of Connecticut. Outside of work, she enjoys spending time with her family and friends, traveling, swimming, hiking, and cooking.

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Lauren Foss, PharmD, BCGP

Lauren M. Foss, PharmD, BCGP

Clinical Pharmacist, Ambulatory Care Clinics

Lauren M. Foss PharmD, BCGP, is an Ambulatory Care Pharmacist in the General Internal Medicine Clinics at DHMC and Dartmouth Hitchcock Clinics Lyme. She also spends one morning a week working collaboratively with Dr. Merle Myerson in their Preventative Cardiology Clinic. Lauren currently serves as a preceptor for PGY-1 Pharmacy Practice Residents in Primary Care. Lauren earned her Doctorate of Pharmacy degree in 2010 from the University of Rhode Island in Kingston, Rhode Island. She then completed a PGY-1 Pharmacy Practice Residency at the VA Boston Healthcare System. Lauren began her career at DHMC after residency working in the Inpatient Pharmacy as a Clinical Staff Pharmacist and then the Clinical Pharmacist Lead for Medicine/Surgery. She transitioned to her current role in Ambulatory Care in 2021. Her areas of interest include geriatrics, transitions of care, and diabetes management. Outside of pharmacy, Lauren enjoys spending time with her family and friends, checking out local breweries and wineries, antiques, and yard sales.

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Hannah Gilchrist, PharmD

Hannah Gilchrist, PharmD

Clinical Pharmacist, Critical Care & Emergency Medicine

Hannah Gilchrist, PharmD, is a Clinical Pharmacist in Critical Care and Emergency Medicine at DHMC. Dr. Gilchrist received her Doctor of Pharmacy degree from Albany College of Pharmacy and Health Sciences. She then completed her PGY-1 pharmacy residency and PGY-2 critical care specialty residency at DHMC.

Among critical care topics, Dr. Gilchrist has particular interests in analgesia and sedation, shock syndromes, and trauma. Dr. Gilchrist serves as a preceptor for students and residents in the ICUs and ED. She is a member of the Society of Critical Care Medicine. Outside of pharmacy, Dr. Gilchrist enjoys running, spending time with friends and family, and relaxing with a cup of tea.

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Kristen Grafenstein, PharmD

Kristen Grafenstein, PharmD, BCOP

Medical Oncology Pharmacist Lead

Kristen P. Grafenstein, PharmD is the Ambulatory Oncology I Preceptor for the PGY-2 Oncology Residency Program. She also serves the primary preceptor for the PGY-1 Elective Ambulatory Hematology/Oncology rotation.

Dr. Grafenstein earned her doctor of pharmacy degree from the University of Minnesota in Minneapolis, MN. She completed a PGY-1 pharmacy practice residency at Abbott Northwestern Hospital. Kristen joined the DHMC Hematology/Oncology Pharmacy team in August 2020. Kristen enjoys providing direct patient care focusing on supportive care management, new chemotherapy teaches, and other hematology/oncology patient education. Her primary interests are lung cancer and breast cancer. Outside of pharmacy, Kristen enjoys hiking, playing tennis, traveling, and spending time with family and friends.

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Kyle Hackett, PharmD, BCPS

Kyle Hackett, PharmD, BCPS

Clinical Pharmacist Lead, Medical Infusion

Kyle D. Hackett, PharmD, BCPS, is the Clinical Pharmacist Lead for Medical Infusion at DHMC. Dr. Hackett precepts the elective Ambulatory Medical Infusion rotation for the PGY-1 program.

Dr. Hackett earned his Doctor of Pharmacy degree in 2012 from Massachusetts College of Pharmacy and Health Sciences in Boston. Before joining DHMC in 2017 as a clinical staff pharmacist his career spanned various areas of pharmacy including retail, non-sterile compounding, inpatient, and information systems. In 2019 he transitioned into his current role as Lead Pharmacist for Medical Infusion.

His areas of interest include autoimmune diseases, psychiatry, neurology, and information technology. Outside of pharmacy, Kyle enjoys movies, music, snowboarding, and running/hiking.

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Laura Hackett, PharmD, BCOP

Laura Hackett, PharmD, BCOP

Clinical Pharmacy Manager, Hematology/Oncology

Laura J. Hackett, PharmD, BCOP, is the Clinical Pharmacy Manager for Hematology / Oncology at the Dartmouth Cancer Center. She is the primary preceptor for the required PGY-2 Ambulatory Oncology II rotation which focuses onbreast and gynecologic malignancies, and the Longitudinal Clinical Development rotation.

Dr. Hackett earned her doctor of pharmacy degree in 2012 from Massachusetts College of Pharmacy and Health Sciences in Boston. She then completed a pharmacy practice residency at Dartmouth Health followed by an oncology specialty residency at Dana-Farber Cancer Institute. Dr. Hackett rejoined the team at Dartmouth in January 2017.

Her areas of interest include anticancer patient education, supportive care management, expansion of oncology pharmacy clinical services through the use of collaborative practice agreements, and staff development. She is also an active member of the Hematology/Oncology Pharmacy Association (HOPA) and the National Community Oncology Dispensing Association (NCODA). Outside of pharmacy, Dr. Hackett enjoys running, snowboarding, and hiking with her family.

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Sarah Hale, PharmD, BCPS

Sarah Hale, PharmD, BCPS

Clinical Pharmacist, Pediatrics and Internal Medicine

Sarah Hale is a Clinical Pharmacist in Pediatrics and Internal Medicine at DHMC. Dr. Hale earned her doctorate of pharmacy degree in 2020 from the University of Rhode Island. She then completed a PGY-1 Pharmacy Practice Residency at DHMC.

Dr. Hale remained at DHMC following her residency and now serves as a preceptor for PGY-1 residents and pharmacy students in the pediatrics and internal medicine areas. Outside of pharmacy, she enjoys traveling, gardening, skiing, cooking, and spending time with her family and friends.

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Caitlin Harper, PharmD

Clinical Pharmacist – Hematology/Oncology

Caitlin Harper, PharmD, is a clinical pharmacist specializing in hematology/oncology. She graduated from Western New England University College of Pharmacy and Health Sciences in 2018 and began working in the Norris Cotton Cancer Care Pavilion Lebanon soon after her graduation. She serves as the preceptor for the pediatric hematology/oncology rotation.

Her areas of interest include pediatric hematology/oncology, supportive care, and patient education.

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Staci Hermann, PharmD, MS

Staci A. Hermann, PharmD, MS

Dartmouth Health Chief Pharmacy Officer

View Staci's profile on the Dartmouth Health system website.

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Kelcy Henrique, PharmD

Kelcy Henrique, PharmD

Clinical Pharmacist, Geriatric ED

Kelcy Henrique, PharmD is the preceptor for the geriatric ED rotation. She grew up mostly in Massachusetts but spent a few years in Portugal as well. Kelcy received her PharmD from MCPHS University in Boston and completed her PGY-1 residency in ambulatory care/specialty pharmacy at DHMC. Outside of work she enjoys spending time with her dog, Joy, hiking, kayaking, trying new restaurants, traveling, going to the beach, playing piano and any arts and crafts.

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Marilyn Hill, PharmD, MHA

Marilyn Hill, PharmD, MHA

Ambulatory Pharmacy Manager

Marilyn Hill, PharmD, MHA, is the Ambulatory Pharmacy Manager at DHMC, overseeing ambulatory pharmacists in primary care clinics in addition to the centralized anticoagulation clinic in Lebanon, Manchester, and soon to be Concord and Nashua. She serves as preceptor for the administrative pharmacy rotation in the ambulatory residency program. Marilyn earned her Bachelor of Science degree in Chemistry with a minor in Spanish from the University of Illinois at Chicago (UIC) in 2014. She went on to complete her PharmD degree at UIC in 2018 and matched with a PGY-1 and PGY-2 Health-System Pharmacy Administration & Leadership Residency Program/MHA at Froedtert and the Medical College of Wisconsin. She completed her Master’s in Healthcare Administration at the University of Wisconsin-Milwaukee in 2020.

Key initiatives Marilyn is focused on include expanding scope and reimbursement for pharmacy services, implementing Provider Status in New Hampshire, and centralizing anticoagulation clinics across the system. She has an interest in process improvement and has earned a Yellow Belt in quality improvement from the DHMC Value Institute. Marilyn is professionally active with Vizient University Health System Consortium’s Pharmacy Network and the Phi Delta Chi Pharmacy Fraternity.

In her spare time, she enjoys hiking, cooking, snowboarding, doing yoga, playing Dungeons & Dragons, and spending quality time with her husband and dog. She considers New Hampshire to be more beautiful with every season.

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Ashley E. Johnson, PharmD, BCPS

Ashley E. Johnson, PharmD, BCPS

Clinical Pharmacist Lead, Hospice, Pain, and Palliative Care
PGY-1 Inpatient Residency Coordinator

Ashley E. Johnson, PharmD, BCPS, is the Clinical Pharmacist Lead for Hospice, Pain, and Palliative Care at DHMC. She serves as the preceptor for the pain management and palliative care rotations for PGY-1 and PGY-2 pharmacy residents. Additionally, she serves as the coordinator for the PGY-1 Inpatient Residency Program.

Dr. Johnson earned her doctor of pharmacy degree in 2017 from the University of Connecticut. She completed her PGY-1 pharmacy residency in home infusion with Coram Specialty Infusion Services. She then completed her PGY-2 pharmacy residency in pain management and palliative care at Lakeland Regional Health in Florida.

Dr. Johnson joined the team at DHMC in August 2019. Her areas of professional interest include symptom management at end of life, opioid stewardship, and substance use disorders. Outside of pharmacy, Dr. Johnson enjoys kayaking, reading, traveling, and spending time with family and friends.

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Katie Karkowski, PharmD, BCOP

Katie Karkowski, PharmD, BCOP

Clinical Pharmacist Lead, Hematology Medicine
PGY-2 Oncology Residency Program Director

Katie Karkowski, PharmD, BCOP is the Clinical Pharmacist Lead for Hematology Medicine at DHMC as well as the PGY-2 Oncology Residency Program Director. She earned her doctor of pharmacy degree in 2014 from the University of Rhode Island College of Pharmacy. Dr. Karkowski then completed a pharmacy practice residency at Providence St. Peter Medical Center followed by an oncology specialty residency at Geisinger Medical Center. She joined the team at DHMC in August 2016.

Dr. Karkowski serves as a preceptor for PGY-1 residents during the elective inpatient hematology/TCT rotation which focuses on inpatient hematology, transplantation and cellular therapy, and related supportive care topics. She also serves as the preceptor for the PGY-2 Oncology transplantation and cellular therapy required rotation and the benign hematology elective.

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Oleksandra Katrych, PharmD

Oleksandra Katrych, PharmD

Clinical Pharmacist Lead, Medication Use and Standards

Oleksandra Katrych, Pharm. D, is the Clinical Pharmacist Lead for Medication Use and Standards at DHMC. Prior to transitioning into her current role Dr. Katrych earned her Doctor of Pharmacy degree from Albany School of Pharmacy and Health Sciences, completed her PGY-1 at DHMC and joined DHMC as Clinical Staff Pharmacist.

Dr. Katrych serves as preceptor for the Medication Safety Longitudinal Rotation for PGY-1 Residents. Her project work includes antimicrobial desensitization protocol development, renal dose adjustment per pharmacy, and chlorhexidine bathing. Outside of work, she enjoys cooking, gardening and spending time with her family.

Gabe Lipman, PharmD

Specialty Pharmacist

Gabrielle “Gabe” Lipman, PharmD is a Specialty Pharmacist at DHMC. Gabe received her BA in sociology from the University of Vermont in 2006 and earned her doctor of pharmacy from the University of New England in 2018. Just prior to joining the DHMC Specialty Pharmacy team, she completed her PGY-1 pharmacy residency at MelroseWakefield Hospital in Melrose, Massachusetts.

Gabe specializes in Hepatitis C and HIV. Her areas of interest include infectious disease and antimicrobial stewardship. In her free time she enjoys gardening, trying out new restaurants, and spending time with friends, family, and her cats- Noodle and Pickle.

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Brian Lopez, PharmD

Brian Lopez, PharmD, BCCCP

Clinical Pharmacist Lead, Cardiology
PGY-1 Residency Program Director (14000)

Brian Lopez, PharmD, BCCP, BCCCP, is the Clinical Pharmacist Lead for Cardiology at DHMC and is the Residency Program Director for the inpatient PGY-1 Pharmacy Residency Program (14000). Dr. Lopez received his Doctor of Pharmacy degree from Belmont University College of Pharmacy in Nashville, TN. He completed his PGY-1 residency training at Williamson Medical Center in Franklin, TN, and then completed a critical care specialty residency at DHMC.

Dr. Lopez precepts both PGY-1 and PGY-2 residents during their required cardiology rotation. His areas of interest include acute and chronic heart failure management, cardiogenic shock, and mechanical circulatory support devices. He is a member of the Heart Failure Society of America, the American College of Clinical Pharmacy, and the American Society of Health System Pharmacists. In his free time he enjoys golfing, hiking, and spending time with his family.

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Jeffrey K. Low, PharmD, BCPPS, FPPA

Jeffrey K. Low, PharmD, BCPPS, FPPA

Clinical Pharmacist Lead, Pediatrics

Jeff Low, PharmD, BCPPS, FPPA is the Clinical Pharmacist Lead-Pediatrics for the Children's Hospital at DHMC. He also serves as an instructor in pediatrics at The Geisel School of Medicine at Dartmouth and an adjunct assistant professor at the University of Connecticut.

Dr. Low earned a doctor of pharmacy degree from the University of Kentucky and completed a pharmacy practice residency at the University of Nebraska Medical Center. Dr. Low was the co-founder of the pharmacy residency program at DHMC in 2001 and served as the Director of the Postgraduate Year One Pharmacy Residency Program from 2006-2011. An active member of the Pediatric Pharmacy Association, Dr. Low has served as the Vice President for Member Services, Chair of the Board of Directors, Treasurer and was selected as a Fellow in 2019.

Dr. Low's areas of focus include medication safety and quality of care in the intensive care nursery and pediatric intensive care unit. He has delivered a variety of national lectures and poster presentations. Dr. Low precepts PGY-1 residents during the required rotation in pediatrics, and he offers elective rotations in the pediatric intensive care unit or neonatal intensive care unit.

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Lindsey MacQueen, PharmD

Lindsey MacQueen, PharmD, CSP

Embedded Specialty Pharmacist

Lindsey is the embedded specialty pharmacist in the rheumatology department at DHMC Lebanon. She graduated from MCPHS University (Boston) in 2018. She worked CVS retail pharmacy as both a staff pharmacist and manager for 2 years in Massachusetts until she transitioned to DHMC Specialty Pharmacy in June 2020. She has since received the credential of a Certified Specialty Pharmacist in November 2022.

Lindsey primarily works alongside physicians and mid-level providers in the Lebanon Rheumatology clinic to assist in counseling patients on biologic medications. She is able to schedule injection teachings either via telehealth or in person. She also aids patients in applying for manufacturer assistance to obtain free medications. She loves advocating for her patients and providing great patient care.

In her free time, she enjoys going to the gym and Pilates, hanging out with friends and family, and exploring the Upper Valley (hiking and then trying new coffee shops!).

Robert Maloney, PharmD, BCPS, BCCP

Director, Inpatient Pharmacy

Robert Maloney, PharmD, BCPS, BCCP, is the Inpatient Pharmacy Clinical Manager at DHMC. After earning his doctor of pharmacy degree from Massachusetts College of Pharmacy and Health Sciences in Boston, he completed a pharmacy practice residency at Massachusetts General Hospital. After coming to DHMC in 2006, he was the Cardiology Lead for 13 years prior to his current role.

Dr. Maloney’s areas of interest focus on cardiology and professional development. He precepts residents during the required pharmacy administration rotation and the elective teaching certificate rotation. He is a member of the American Society of Health-System Pharmacists and the American College of Clinical Pharmacy. He currently serves as a co-chair of the Formulary Panel of the Pharmacy and Therapeutics Committee.

Gina Manzi, PharmD

Specialty Pharmacist

Gina is the embedded specialty pharmacist in the gastroenterology department at DHMC. Born and raised in Central Massachusetts She attended pharmacy school at MCPHS Boston. She completed her PGY-1 Community-based residency in Chicago, IL with Albertsons Company and University of Illinois Chicago.

Gina works mainly with the Inflammatory Bowel Disease Program in the Gastroenterology department. Gina's specific interests include rural health services and medication access for patients. Currently, she works as a pharmacist on a program that connects rural patients and providers with a comprehensive, expert IBD team here at DHMC via telehealth services. Outside of work, Gina enjoys spending time with my family and traveling to fun international destinations with friends.

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Matthew J. Maughan, PharmD

Matthew J. Maughan, PharmD, MHCDS

Director, Telepharmacy

Contact: matthew.j.maughan@hitchcock.org

Matthew Maughan is the Director of Telepharmacy at Dartmouth-Hitchcock Medical Center. He has held positions as the Director of Pharmacy at Sidra Medical & Research Center in Doha, Qatar, Director of Pharmacy at Rainbow Babies & Children’s Hospital, Manager of the Children’s Hospital Pharmacy at the Medical University of South Carolina (MUSC) Medical Center, Adjunct Assistant Professor with the South Carolina College of Pharmacy and Northeast Ohio Medical University.

Dr. Maughan received his Doctor of Pharmacy degree from the Philadelphia College of Pharmacy, completed both a PGY-1 Pharmacy Practice Residency and a PGY-2 Health-System Pharmacy Administration Residency at the Medical University of South Carolina Medical Center, and completed his Masters of Health Care Delivery Science from Dartmouth College.

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Elizabeth K. Morrow, PharmD, BCACP

Elizabeth K. Morrow, PharmD, BCACP

Clinical Pharmacist, Ambulatory Care Clinics
PGY-1 (14008) Residency Program Director

Elizabeth K. Morrow, PharmD, BCACP, is the residency program director for the PGY-1 Pharmacy Program in the ambulatory care-specialty pharmacy setting (14008). She is a clinical pharmacist in the Dartmouth Hitchcock Heater Road Primary Care and Neurology clinics and serves as a preceptor of the required ambulatory care: primary care learning experience for both PGY-1 Pharmacy Programs.

Dr. Morrow earned her doctorate of pharmacy degree in 2014 from the University of Rhode Island in Kingston, Rhode Island. She then completed the PGY-1 community pharmacy practice residency at Froedtert and the Medical Colleges of Wisconsin in Milwaukee, WI before returning to the east coast to complete a PGY-2 specializing in ambulatory care at Boston Medical Center.

Dr. Morrow continued her career path working as the first ambulatory care pharmacist in the primary care clinic within the medical center and creating the PGY-1 residency program in ambulatory care/specialty pharmacy. Her areas of interest include diabetes, geriatrics, infectious disease, and generally promoting the pharmacy profession. Outside of pharmacy, Dr. Morrow enjoys skiing, rock climbing, trying out new restaurants, and relaxing with her dog, family, and friends.

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Jenna Osetkowski, PharmD, BCCCP

Jenna Osetkowski, PharmD, BCCCP

Clinical Pharmacist, Critical Care and Cardiology

Jenna Osetkowski is a Clinical Staff Pharmacist in Critical Care and Cardiology at DHMC and currently serves as a preceptor for students and PGY-1 Pharmacy Practice Residents. Dr. Osetkowski received her doctorate of pharmacy from the University at Buffalo, in Buffalo NY. She then completed her PGY-1 pharmacy residency at DHMC followed by a PGY-2 in Critical Care at DHMC.

Dr. Osetkowski’s areas of clinical interest include sedation/analgesia, hemodynamics & shock syndromes, heart failure, and toxicology. She is a member of the Society of Critical Care Medicine. Outside of work, she enjoys paddle boarding, kayaking, music, baking, and traveling.

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Douglas D. Parr, PharmD

Douglas D. Parr, PharmD

Supervisor, Investigational Drug Services

Douglas Parr, Pharm.D, is the Supervisor of Investigational Drug Services at DHMC. Dr. Parr earned his doctor of pharmacy degree from the University of Michigan.

Dr. Parr is a member of the Dartmouth Health Institutional Review Board, the Clinical Cancer Review Committee, which is a scientific review committee for cancer studies, the Quality Improvement Committee of the Norris Cotton Cancer Care Pavilion Lebanon, the Institutional Biosafety Committee – Gene Transfer Subcommittee, and the Hematology-Oncology Subcommittee of the Pharmacy and Therapeutics Committee. Dr. Parr also serves as chairperson of the Clinical Trial Investigational Order Set Committee.

Dr. Parr's area of interest is to coordinate the Investigational Drug Service preparation for the opening of new studies. He also provides assistance to research teams who are developing investigator-initiated clinical trials. Dr. Parr precepts residents for the elective investigational pharmacy rotation.

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Courtney L. Parker, PharmD

Courtney L. Parker, PharmD

Clinical Pharmacist, Centralized, Outpatient Anticoagulation Clinic

Courtney L. Parker, PharmD is a Clinical Pharmacist in the Centralized Anticoagulation Clinic at DHMC. She serves as a preceptor for the longitudinal anticoagulation ambulatory care pharmacy rotation. She obtained her Doctorate of Pharmacy from Northeastern University in Boston Massachusetts in 2008. She joined the DHMC Anticoagulation and Ambulatory Care team in February of 2020. Her career has taken her full circle from the Anticoagulation Management Service at Brigham and Women’s Hospital, to an in-patient position at a small community hospital in Massachusetts which lead to an opportunity to serve as a pharmacist in charge of a small independent non-sterile compounding pharmacy and finally back to her roots in the Centralized Anticoagulation Clinic here at DHMC.

During her journey, Courtney found an appreciation and interest in incorporating a holistic and integrative approach to promote optimal health for her patients. To further her education in this area, Courtney enrolled as a functional medicine fellow at the American Academy of Anti-Aging Medicine. Outside of her life as a pharmacist, Courtney enjoys being at home with her two children, yard work with her husband and dancing ballet on Thursday evenings with her childhood dance studio.

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Gabrielle Plaia, PharmD, AAHIVP

Gabrielle Plaia, PharmD, AAHIVP, CSP

Specialty Pharmacy Supervisor
PGY-1 (14008) Manager and Residency Program Coordinator

Gabrielle Plaia, PharmD, AAHIVP, CSP, is a Specialty Pharmacy Supervisor for Dartmouth-Hitchcock Specialty Pharmacy. She was born and raised in New York City. She graduated from St. John’s University in 2016. Gabrielle completed her PGY1 residency and her PGY2 residency with a focus in Specialty, HIV and Ambulatory Care through Northwell Health. Gabrielle has presented her research on the subject of HIV/AIDS at a number of regional and national conferences, including ASHP Midyear in the years 2015, 2016 and 2017. Gabrielle received her American Academy of HIV Pharmacist certification in 2017.

After her PGY-2 residency was completed, she began her career at DHMC. At DHMC, she took on the challenge of creating a brand new PGY-1 during the pandemic alongside her amazing colleagues. She became a Certified Specialty Pharmacist in April of 2021. She then became a specialty pharmacy supervisor and now focuses on specialty pharmacy outcomes and research. Outside of work, Gabrielle is a self-described amateur singer/songwriter, philosopher and birdwatcher. She enjoys traveling the world and watching live music performances with her husband, family and friends. Gabrielle is proud to be part of the wonderful team at DHMC Specialty Pharmacy.

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Geoffrey A. Rickrode, PharmD, BCPS, BCCCP

Geoffrey A. Rickrode, PharmD, BCPS, BCCCP

Clinical Pharmacist, Critical Care

Geoffrey Rickrode, PharmD, BCPS, BCCCP is a Clinical Staff Pharmacist in Critical Care and Emergency Medicine at DHMC. Dr. Rickrode received his BS in microbiology from the University of Massachusetts Amherst, and proceeded to earn his doctor of pharmacy from Northeastern University. He completed his PGY-1 pharmacy residency at DHMC.

Dr. Rickrode is currently the trauma preceptor for the PGY-2 critical care residency program. He also precepts PGY-1 residents and pharmacy students in critical care, and previously served as the longitudinal drug information preceptor for the PGY-1 program. Dr. Rickrode holds an appointment as adjunct assistant professor at the University of Connecticut, and has been a lecturer in critical care pharmacology for the physician assistant program at Franklin Pierce University.

Dr. Rickrode's areas of clinical interest are in trauma, ICU delirium, and antimicrobial stewardship. He is a member of the Society of Critical Care Medicine. Outside of work, he enjoys golf, swimming, music, and spending time with his family and friends.

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Linda Sawyer, BS Pharm

Linda M. Sawyer, BS Pharm

Senior Director, Retail & Specialty Pharmacy

Linda Sawyer, BS Pharm, is the Senior Director of Retail and Specialty Pharmacy at Dartmouth Health.

She received her BS in Pharmacy from the University of Texas at Austin and has spent most of her career in retail pharmacy. Linda joined DHMC in 2005 as a staff pharmacist and has had many different leadership roles during her 17-year career at DHMC. Notable accomplishments include helping to initiate the 340B program, implementing vaccine services at Dartmouth Health retail pharmacies, starting the specialty pharmacy program, obtaining URAC accreditation, and initiating quality improvements in retail and specialty pharmacy.

Linda was responsible for beginning the Ambulatory Pharmacy program in 2015 and for opening three additional retail pharmacy locations since 2017.

As the Senior Director of Retail & Specialty Pharmacy, Linda oversees a service line of 150 employees and provides strategic oversight for all of retail & specialty pharmacy.

Emily Seamans, PharmD

Specialty Pharmacist

Emily Seamans, PharmD is a specialty pharmacist in the cystic fibrosis, allergy and pulmonary clinics at DHMC. Emily was born and raised in the Upper Valley, graduated from the University of Connecticut in 2018 and shortly thereafter returned home to begin her career as a pharmacist with the DHMC Specialty Pharmacy. She quickly developed a passion for the collaborative team-approach of the Adult and Pediatric Cystic Fibrosis teams, and has a particular interest in developing the role of a pharmacist on the multidisciplinary care team. Outside of work she enjoys exploring the national parks, morning beach walks, and traveling with her family.

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Bryan Sherwood, PharmD

Bryan Sherwood, PharmD

Specialty Pharmacist

Bryan Sherwood, PharmD is a Clinical Specialty Pharmacist embedded in the Dermatology Clinic at Heater Road in Lebanon, NH. He is originally from Syracuse, NY and attended college at the Albany College of Pharmacy and Health Sciences in Albany, NY. He graduated with both his doctorate of pharmacy and bachelors of pharmaceutical sciences in 2021. He then went on to complete the PGY-1 Ambulatory Care/Specialty Pharmacy Residency here at Dartmouth Health. His clinical interests include dermatology, diabetes, and cystic fibrosis. During his free time, Bryan enjoys skiing, biking, frisbee golf, and spending time on a lake.

Angie Smith, PharmD, BCPS

Clinical Pharmacist, Critical Care and Internal Medicine

Angie Smith, PharmD, BCPS, is a Clinical Staff Pharmacist in Critical Care and Internal Medicine at DHMC. After receiving her Doctor of Pharmacy degree from the University of New England, she completed her PGY-1 pharmacy residency at DHMC.

Dr. Smith remained at DHMC following her residency and now serves as a preceptor for PGY-1 residents and pharmacy students in the critical care and general medicine areas. She enjoys the variety of disease states in these care areas and her specific interests include medication reconciliation and sedation/analgesia. Outside of pharmacy, Dr. Smith enjoys skiing, sailing, rock climbing, reading, and board games.

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Wen Jie Jacky Song, PharmD, BCPS

Wen Jie Jacky Song, PharmD, BCPS

Staff Pharmacist, Informatics

Jacky Song, PharmD, BCPS is an Informatics Staff Pharmacist on the IS Medications Team. Dr. Song was born and raised in the Upper Valley and started working at DHMC as an Intern. Dr. Song earned his doctor of pharmacy degree in 2017 from Massachusetts College of Pharmacy and Health Sciences in Boston. Dr. Song completed a PGY-1 Pharmacy Practice Residency at DHMC.

Dr. Song remained at DHMC following his residency as a Clinical Staff pharmacist before transferring to the informatics department. Currently, he works on the medications teams, who help support the configuration of medications and clinical tools across the system on the electronic health record. He serves as a preceptor for residents in informatics. His area of interest includes: internal medicine, cardiology, and information technology. Outside of work, he enjoys spending time with family and friends, hiking, board games, and tinkering with tech.

Megan M. Waite, PharmD, CSP

Director, Specialty Pharmacy

Megan Waite, PharmD, CSP, is the Director of Specialty Pharmacy for Dartmouth Health. Her scope of responsibilities includes overseeing Specialty Pharmacy services, Call Center operations, and Dartmouth Hitchcock Pharmacy (Home Delivery) in Hooksett, NH. From Vermont, Megan started her pharmacy career with Dartmouth Health in 2011 as a pharmacy technician before earning her Doctor of Pharmacy degree from MCPHS University. After graduating, Megan returned to Retail & Specialty Pharmacy Services as a clinical pharmacist for Dartmouth Hitchcock Pharmacy before joining the Specialty Pharmacy team in 2016. Megan then became the Manager of Specialty Pharmacy in 2017 and Director of Specialty Pharmacy in 2020. Megan obtained her credential as a Certified Specialty Pharmacist in 2019.

Megan’s professional interests include implementing solutions to improve patient care and satisfaction, PBM and LDD access, as well as the clinical areas of Gastroenterology and Hepatitis C.

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Craig P. Worby, PharmD, BCPS, BCCCP

Craig P. Worby, PharmD, BCIDP, BCCCP, BCPS

Clinical Pharmacist Lead, Infectious Disease

Dr. Worby received his PharmD at Rutgers University, Ernest Mario School of Pharmacy in 2011. After completing a PGY-1 at Eastern Maine Medical Center and a PGY-2 specializing in Critical Care at Maine Medical Center, Dr. Worby spent 3 years teaching aminoglycoside/vancomycin pharmacokinetics and cardiology/critical care therapeutics at the University of New England College of Pharmacy prior to joining DHMC as the Emergency Medicine Lead. In 2018, Dr. Worby transitioned to Infectious Disease Lead at DHMC.

Dr. Worby's Clinical interests are pharmacokinetics/pharmacodynamics of antimicrobials as well as novel antimicrobials for resistant organisms. He currently serves as the preceptor for Infectious Disease in all residency programs. Dr. Worby is also a member of the American College of Clinical Pharmacy, a contributor to the ACCP Infectious Disease PRN, the Society of Infectious Disease Pharmacists, and a member of the Infectious Disease Society of America.