Appointment FAQ

I want a new glasses or contact lens prescription. Do I need to see an optometrist or an ophthalmologist for a general eye exam?

An optometrist does standard vision screenings for glasses and contact lenses. The optometrist may refer you to an ophthalmologist (a medical doctor who specializes in eye and vision care), if problems are discovered during your exam.

About how long will the appointment take?

You should expect to be at your appointment two to three hours. Some appointments may take less time, but we want you to be prepared.

Will my eyes be dilated at this appointment?

You should be prepared for dilation at each visit, even if it didn't occur at a previous visit you had.

Do I really need a driver for this appointment?

A driver is recommended as your vision may be blurred from dilation. If you haven't had a problem driving after dilation, you may use your judgment about having a driver.

Why do you have to check my vision today? You just checked it last week!

Vision can change for many reasons, just as pulse rate and blood pressure can change.

Why do I have to wait so long to see the doctor even though I arrived on time for my appointment?

There are several tests that must be done by the technician so that your doctor will have necessary information to evaluate your eyes. You may also be dilated for the appointment, which takes 30 minutes.

Why do I need to have another visual field test when I had one last year?

Visual field tests are usually done yearly, sometimes every six months.

Why do you need to know my medical history if I am only here about my eyes?

Many medical conditions affect the health of the eyes.

Why do you ask me what medications I am taking? Things I take that aren't prescription don't matter.

Medications, prescriptions, and supplements can affect the health of your eyes. They also indicate to the eye care provider what conditions you are being treated for. These conditions may also affect the health of your eyes.

I have a question for my doctor. How can I contact him or her?

We always have a technician on phone duty for general questions that you may have. You can also use myDH. For more information about contacting us, visit our Appointments and Referrals page.