About the Value Institute Learning Center

An aerial view of Dartmouth-Hitchcock Medical Center

We built our Lean Six Sigma training model based on the experience we've gained through robust quality and improvement work within the Dartmouth-Hitchcock academic health care system. Dartmouth-Hitchcock serves a patient population of 1.2 million people in New England and offers access to more than 1,000 primary care doctors and specialists in almost every area of medicine. The Dartmouth-Hitchcock system includes:

  • Dartmouth-Hitchcock Medical Center, Lebanon, NH: the anchor for the academic health care system, including a cancer center and children's hospital
  • Member organizations in New Hampshire and Vermont
DHMC nurses working with a patient

Our Lean Six Sigma training model was designed to teach the skills necessary to participate in—and ultimately to design and lead—quality improvement and value creation initiatives within the health care sector. The curriculum challenges students with progressively advanced coursework in quality improvement theory, process, tools and measurement.

Our model draws on established process improvement methodologies including Six Sigma and Lean. We teach students to structure their projects around the DMAIC framework: Define, Measure, Analyze, Improve and Control.