Victoria Adams, CSSBB
Vicky is a Senior Performance Improvement Consultant at Dartmouth-Hitchcock Medical Center. She actively leads Blackbelt projects throughout the organization, coaches Greenbelt candidates, and serves as an instructor for our training programs. Vicky also consults and supports departments interested in undergoing 5S initiatives.
Vicky began her career at Dartmouth-Hitchcock in Supply Chain, where she held a variety of operations leadership roles, including Supply Supervisor and Operating Room Inventory Coordinator. As a Value Performance Specialist in Supply Chain, Vicky led supply and logistics focused implementation and improvement projects across the institution and also helped to develop others on her team to gain experience in this area. She served as the designated Logistics Chief for the D-H Incident Command System, where she worked with other D-H leaders to mitigate, prepare, respond to, and recover from emergency events that significantly impacted hospital operations and services.
Vicky received her Six Sigma Blackbelt Certification from the American Society for Quality. She has also attended many courses to advance her knowledge and skillset in Lean and Six Sigma. She completed her Lean training with the Altarum Group & Valumetrix.
Nicole E. Szalay, MHA, LSSBB, CPHQ
Nicole is the Director of Operational Excellence at Dartmouth-Hitchcock Medical Center. She actively leads Blackbelt projects throughout the hospital, provides consultative support to leaders on strategy deployment, coaches Greenbelt candidates, and serves as an instructor for our training programs. She has also served as Program Leader for the Value Institute Learning Center, overseeing the curriculum development and delivery of both our Yellowbelt and Greenbelt training programs.
Nicole began her career at Northwestern Memorial Hospital in Chicago, Illinois as an Administrative Fellow. During her fellowship, she completed her Lean Six Sigma Greenbelt training and certification. Nicole then managed the patient billing call center, patient registration, and prior-authorization departments for the Northwestern Medical Faculty Foundation’s physician organization. Continued interest in performance improvement work led her to take a Senior Consultant role in Performance Improvement at the University of Minnesota Physicians and then the Director of Operational Excellence role at United Hospital in Saint Paul, Minnesota, where she provided performance improvement consultation and expertise for the hospital’s senior leadership team.
Nicole received her B.A. in Chemistry and Violin Performance from Emory University and her M.H.A in Healthcare Administration from the University of Minnesota’s School of Public Health.
Nicole received her Lean Six Sigma Blackbelt training from Thayer School of Engineering at Dartmouth College and her Lean Six Sigma Blackbelt certification from The Value Institute at Dartmouth-Hitchcock. Nicole is currently pursuing her Lean Six Sigma Master Blackbelt with The Ohio State University Fisher College of Business and Moresteam.com. Nicole is also a Certified Professional in Healthcare Quality (CPHQ) from the National Association of Healthcare Quality (NAHQ).
Matthew McNally, BSRT, RRT
Matt is a performance improvement consultant at Dartmouth-Hitchcock Medical Center embedded in nursing/allied health, and actively leads projects throughout the organization.
Matt has spent his entire career in healthcare as a respiratory therapist. After working at a number of academic medical centers in the US, Matt came to D-H in 2002 initially at DHART as a transport team member, then moved to the respiratory care department, where he served as the department clinical specialist for 12 years. In that role, he led improvement projects in neonatal, pediatric, and adult critical care, onboarded new respiratory staff, and managed the department’s clinical practice developing and implementing policies, procedures, and protocols. Matt also served as a faculty member for the neonatal fellowship program and the anesthesia critical care fellowship program.
Matt received his B.S. in respiratory therapy from Quinnipiac College and a certificate in health care administration from Franklin Pierce University. He completed his Greenbelt in Continuous Improvement through the Dartmouth-Hitchcock Value Institute and is actively pursuing his Lean Six Sigma Blackbelt Certification.
Kristen A. Peck, MBA
Kristen is a Performance Improvement Consultant at Dartmouth-Hitchcock Health. She actively leads performance improvement projects throughout the organization, coaches Greenbelt candidates, and serves as an instructor for our training programs.
Prior to joining Dartmouth-Hitchcock, Kristen worked for 11 years as a consultant in the Healthcare and Academic Health Center practices for Chicago-based Huron Consulting. Her work with Huron included projects in strategic planning and implementation, revenue cycle optimization, and academic research management and compliance. She also managed Huron Healthcare’s Project Management Office and led Huron’s diversity and mentoring programs focused on improving leadership and professional opportunities for women and working parents. After Huron, Kristen worked for three years at the Geisel School of Medicine at Dartmouth College, first as a Research Project Director in value-based care and then as a Research Grant and Program Director.
Kristen received her B.A. in English from Millikin University, where she was a James Millikin Scholar, and studied abroad for one year at Durham University in Durham, England. She received her MBA in Strategic Management, Econometrics & Statistics, and Marketing from the University of Chicago Booth School of Business and has published multiple academic papers focused on value-based health care. Kristen is actively pursuing her Lean Six Sigma Blackbelt Certification.
James J. Perry, OT/L, OTR, CHT, R. NCS. T.
Jamie is a Performance Improvement Associate at Dartmouth Hitchcock Medical Center. He is actively involved in coaching Greenbelt candidates, assisting with project execution throughout the organization, and teaching through Value Institute.
Jamie has spent the majority of his career working in healthcare. He began as an EMG Technologist with the department of neurology, where he administered and assisted with the interpretation of nerve conduction studies and electromyography, managed the online patient database, and provided training to residents and staff.
As part of a team of occupational therapists in the Department of Rehabilitation Medicine, he provided direct patient care on a daily basis for 19 years. He was very active in mentoring staff and students, community outreach, training residents, developing policies, procedures, and performance metrics, and leading improvement projects.
Jamie received his B.S. in Occupational Therapy from the University of New Hampshire. He received his National Board Certification in Occupational Therapy in 2000. He is a Certified Hand Therapist through the Hand Therapy Certification Commission and a Registered Nerve Conduction Studies Technologist through the American Association of Electrodiagnostic Technologists. He completed his Greenbelt in Continuous Improvement through the Dartmouth-Hitchcock Value Institute. He is actively pursuing his Lean Six Sigma Blackbelt Certification.
Joel Preminger, PMP, LSS MBB, MS, MBA
Joel is a Senior Performance Improvement Consultant at Dartmouth-Hitchcock Medical Center. He leads strategic system-level improvement initiatives, collaborates with senior leadership on strategy deployment, and promotes quality and continuous improvement culture across the D-H Healthcare System. Joel coaches and mentors Greenbelt students, and serves as an instructor for the VI Learning Center training programs.
Joel’s passion for continuous improvement has been a driving force throughout his career. He comes to Dartmouth-Hitchcock after 14 years at Hewlett Packard, working as a Business Transformation Leader and Process Excellence Manager, engaged in strategic cross-business transformations and innovative management of change programs in the areas of marketing, order management, pricing, leasing, and customer service. Joel led project teams while also providing Lean Six Sigma consulting, coaching, mentorship, and training while promoting continuous improvement with executives and leaders. Before joining HP, Joel was with i2 Technologies, a global provider of supply chain and content solutions. As Director of Consulting Services, Joel developed the practice and directed dozens of successful customer implementations of global multi-million dollar enterprise supply chain solutions. Prior, Joel was the Business Information Systems Manager for Indigo America, where he led the development and marketing of a novel remote diagnostics system for digital color offset printers. Earlier in his career, Joel held a number of engineering and management positions in product development and manufacturing in the Aerospace and Defense industry. Outside of work, Joel volunteered his time with the board of trustees of a non-profit STEM-focused public charter school.
As part of Joel’s transition from technology into health care, he completed an M.B.A. program with a concentration in Healthcare Management at Northeastern University. Joel also holds a Master of Science degree in Computer Information Systems from Boston University and an undergraduate degree in Electrical Engineering.
Joel received his Lean Six Sigma Master Blackbelt training and certification from Hewlett Packard. He is also certified as a Project Management Professional (PMP) from the Project Management Institute (PMI).
Elizabeth J. Rizzo, MHS, PA (ASCP) cm. LSSBB
Elizabeth is a Performance Improvement Consultant at Dartmouth-Hitchcock Medical Center. She actively leads Blackbelt projects throughout the organization, coaches Greenbelt candidates, and serves as an instructor for our training programs.
After ten years in private practice, Elizabeth began her career at Dartmouth-Hitchcock in 2000 in the Department of Pathology and Laboratory Medicine as a Pathologists’ Assistant. As part of a team, Elizabeth processed surgical pathology specimens, trained residents, managed policies and procedures, assisted with improvement initiatives, and provided leadership for the Gross Room.
Elizabeth received her B.S. in Biology from Eastern Connecticut State University and her M.H.S., Pathologists’ Assistant training at Quinnipiac College. Elizabeth received her Lean Six Sigma Blackbelt training at Thayer School of Engineering at Dartmouth.
Samuel Shields, Jr., MBA, CSSBB, CPHQ
Sam is the Vice President of Strategy Operational Excellence at the Dartmouth-Hitchcock Value Institute. He leads the Operational Excellence team consisting of both Performance Improvement Specialists and Project Managers, oversees the Value Institute Learning Center, coaches Greenbelt Candidates, and serves as an instructor for our training programs. He also serves as an instructor for the Conaty Institute for Transformational Healthcare Leadership program.
Sam spent much of his career working in the supply chain in various industries. He has served in management and leadership roles at Cabot Corporation, Timken, and Labsphere, Inc. He spent three years as the Supply Chain Manager at Dartmouth-Hitchcock before taking a role as the Director of Performance Improvement.
Sam received his B.S. in Chemical Engineering from the University of Massachusetts at Amherst and his M.B.A. from Texas A&M University. Sam is currently pursuing his Master of Health Care Delivery Science at the Tuck School of Business and The Dartmouth Institute for Health Policy and Clinical Practice (TDI).
Sam received his Six Sigma Blackbelt certification from the American Society for Quality. He is also a Certified Professional in Healthcare Quality (CPHQ) from the National Association of Healthcare Quality (NAHQ).
Sara Simeone, MSN, RN, LSSBB
Sara is the Vice President of Quality & Compliance at the Visiting Nurse and Hospice for Vermont & New Hampshire (VNH), with responsibility for quality and safety, corporate compliance, regulatory readiness, and operational excellence. Sara comes to the VNH most recently from the Norris Cotton Cancer Center (NCCC) at Dartmouth-Hitchcock, where she served as the Director of Quality & Patient Safety, where she provided leadership and direction for the development and implementation of the NCCC Quality Management Plan. Prior to her current role, Sara worked as the Director of Integration and Performance Improvement at the VNH. She is also an instructor for the D-H Value Institute Learning Center Yellowbelt and Greenbelt level process improvement training programs.
Sara started her career as a surgical unit clinical nurse before transitioning into the ambulatory care setting, where she worked as an oncology triage nurse and an oncology clinical research nurse within the Norris Cotton Cancer Center. She went on to serve as the Nurse Manager for Clinic Operations and Clinic Research at NCCC for five years. During that time, she received her Lean Six Sigma Greenbelt certification from the Value Institute at D-H and participated in and led many large and small-scale improvement projects within the Cancer Center. In 2013, Sara moved into the Value Institute, where she worked on the Performance Improvement team as a Senior Value Performance Specialist for three years. Prior to her current role, Sara also worked as the Director of Integration and Performance Improvement at the Visiting Nurse and Hospice for VT & NH. She has been instructing with the Value Institute since 2013 and is also an instructor for the School of Nursing at Franklin Pierce University.
Sara received her B.A. in Psychology and Education from Boston College, her Bachelors of Science in Nursing from the University of Pennsylvania, and her Masters of Science in Nursing Leadership from Franklin Pierce University.
Sara received her Lean Six Sigma Blackbelt training from Thayer School of Engineering at Dartmouth College and her Lean Six Sigma Blackbelt certification from The Value Institute at Dartmouth-Hitchcock. She has also received Lean Management Systems training from ThedaCare.
Aleksandra van Loggerenberg, MPP, MPH, PMP, LSSBB
Aleks is a Performance Improvement Consultant at Dartmouth-Hitchcock Medical Center. She actively leads Blackbelt projects throughout the organization, coaches Greenbelt candidates, and serves as an instructor for our training programs.
Aleks has spent the majority of her career working in healthcare research and consulting. She has led Lean initiatives at other medical centers and served as a project manager with PricewaterhouseCoopers. She has vast experience with leading both projects and change management initiatives. In her current role, she has helped lead a number of Blackbelt level DMAIC projects as well as clinic analyses.
Aleks received her B.A. in Anthropology from the University of California, Los Angeles. She also received both her Masters of Public Health and Master of Public Policy degrees from the University of California, Los Angeles.
Aleks is a certified Project Management Professional (PMP) from the Project Management Institute (PMI) and is completed her Blackbelt certification at Thayer School of Engineering at Dartmouth.