When it is time to go home, your doctor will write an order for you to be discharged. Before you go, the team will review your plan of care to make sure that you and your family know about the care you will need at home.
After you go home, you may receive a telephone call or a survey in the mail asking you about the care you received while in the hospital. Information from these surveys helps us to continually improve care.
For more information, please refer to the sections below:
Discharge locations
Please stay in contact with your friend or family member while they’re in the hospital. Encourage them to let you know when their care team expects them to be ready to leave the hospital and which entrance they will use.
Inpatient Visitor's Entrance #2
The Inpatient Visitors Entrance #2 is the discharge location for most patients. The Entrance is open to the public seven days a week from 5 am to 11 pm.
Please plan to arrive at the Inpatient Visitors Entrance #2 at the designated discharge time. If you arrive before the designated discharge time, you may park your vehicle in the Entrance #2 parking lot and wait in the Patient Pavilion lobby.
When you arrive at Inpatient Visitors Entrance #2, a Parking Officer will ask for the following information:
- Patient room number
- Patient name
Please wait in your vehicle while our staff brings your friend or family member out to you.
Main entrance discharge
The Main Entrance may be used for discharges that happen between 6:00 pm and 8:00 am, Monday through Saturday and all day on Sundays.
Please note the Birthing Pavilion and Intensive Care Nursery may use the Main Entrance for any discharges.
View the map of Dartmouth Hitchcock Medical Center (DHMC) below.
View and print the DHMC Patient and Visitor Parking Map (PDF).
After your stay
Addressing your medical needs
The Office of Care Management can find help for you in your hometown after you are discharged, including:
Filling prescriptions
You may have your prescriptions filled at our pharmacy. You may also have the option of using our prescription lockers for convenient pickup.
Billing information
Contact Patient Financial Services for information on insurance, financial assistance, and our billing process.
Important: Do not send credit card information via email.
For more information, please refer to the Billing Office page.