Getting Discharged

When it is time to go home, your doctor will write an order for you to be discharged. Before you go, the team will review your plan of care to make sure that you and your family know about the care you will need at home.

Discharged, masked patient at East Entrance in wheelchair with masked nurse.

After you go home, you may receive a telephone call or a survey in the mail, asking you about the care you received while in the hospital. Information from these surveys helps us to continually improve care.

Discharge locations

Please stay in contact with your friend or family member while they’re in the hospital. Encourage them to let you know when their care team expects them to be ready to leave the hospital and which entrance they will use.

East Entrance discharge

The East Entrance is the discharge location for most patients, Monday through Saturday, from 8:00 am to 6:00 pm.

Please plan to arrive at our East Entrance at the designated discharge time. Parking at the East Entrance is limited to Emergency Department and Cancer Center patients only.

  • If you arrive before the designated discharge time, you may park your vehicle and wait at our Main Entrance or the Parking Garage. Please proceed to the East Entrance at the designated discharge time.

When you arrive at the East Entrance, a Parking Officer will ask for the following information:

  • Patient room number
  • Patient name

Please wait in your vehicle while our staff brings your friend or family member out to you.

Main entrance discharge

The Main Entrance may be used for discharges that happen between 6:00 pm and 8:00 am, Monday through Saturday and all day on Sundays.

Please note the Birthing Pavilion and Intensive Care Nursery use the Main Entrance for all discharges.

View the map of Dartmouth Hitchcock Medical Center (DHMC) below.

Dartmouth Hitchcock Medical Center East Entrance Parking Map

View and print the DHMC Patient and Visitor Parking Map (PDF).

After your stay

Addressing your medical needs

The Office of Care Management can find help for you in your hometown after you are discharged, including:

Filling prescriptions

You may have your prescriptions filled at one of our pharmacies. We accept many insurance plans and credit cards. A senior discount is also available. See our Pharmacy page for more information.

Billing information

Contact Patient Financial Services for information on insurance, financial assistance, and our billing process.

Important: Do not send credit card information via email.

For more information, please refer to the Billing Office page.